GLORIA Martinez
Anaheim,CA
Summary
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Package Loader
Ups
Anaheim, California
10.2024 - 12.2024
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Coordinated travel arrangements for White House personnel both domestically and internationally.
- Created multimedia presentations for use in internal meetings or external events hosted by the White House.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Used a scanner gun to scan barcodes on parcels for tracking purposes.
- Wrapped fragile items with protective material prior to loading them onto trucks.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
- Followed all safety protocols while loading and unloading packages.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Moved furniture and boxes using utility dolly and truck ramp.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Strapped items down over protective padding to secure throughout transportation.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Drove forklifts, pallet jacks and other equipment to move materials.
Restaurant Hostess
Villge
08.2017 - 12.2018
- Answered customer questions about hours, seating, and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Business Owner
DEE&GEE Footwear
El Paso, Texas
01.2015 - 01.2017
- Set pricing structures according to market analytics and emerging trends.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Improved company's quality and productivity by streamlining systems and processes.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Raised property accuracy and accountability by creating new automated tracking method.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Trained and guided team members to maintain high productivity and performance metrics.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
GED -
Vaille High School
Montebello, CA08-2008
Skills
- Package scanning
- Loading efficiency
- Order picking
- Warehouse safety
Timeline
Package Loader
Ups
10.2024 - 12.2024
Restaurant Hostess
Villge
08.2017 - 12.2018
Business Owner
DEE&GEE Footwear
01.2015 - 01.2017
GED -
Vaille High School
Similar Profiles
Marvel LiberusMarvel Liberus
On-Road Supervisor at UPSOn-Road Supervisor at UPS
Tamar StoneTamar Stone
Seasonal Support Driver at UPSSeasonal Support Driver at UPS
Isaiah MartinIsaiah Martin
Loading Associate at UPSLoading Associate at UPS