Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gloria Mccoy

Flower Mound

Summary

Dynamic and detail-oriented professional with a proven track record at US Customs, excelling in data management and safety standards implementation. Recognized for enhancing team collaboration and mentoring staff, while effectively resolving complex issues. Strong analytical problem-solving skills complemented by a commitment to fostering a positive work environment.

Overview

2026
2026
years of professional experience

Work History

Data Management Operator/Immigration Services

US Customs
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.

SR Line Lead

Menasha Packaging Company
07.2023 - Current
  • Assisted in training new employees and implementing procedural changes.
  • Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
  • Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
  • Communicated shift handover information to keep personnel aware of incomplete tasks.
  • Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
  • Conducted thorough quality control inspections of finished products, ensuring adherence to established specifications and industry standards.
  • Monitored product quality to achieve superior quality reputation.
  • Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
  • Increased employee morale by fostering a positive work environment through effective communication and constructive feedback.
  • Met tight deadlines consistently by effectively managing resources, prioritizing tasks, and monitoring progress.

Leader/Expert

VSPOne Dallas
02.2012 - 07.2023
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees on [Product or Service] and assigned duties.
  • Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
  • Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

Mesquite High
Mesquite, TX
05-1997

Skills

  • Meticulous attention to detail
  • Analytical problem-solving
  • Effective team collaboration
  • Structured problem resolution
  • Proficient in simultaneous task execution
  • Strong verbal communication
  • Safety standards implementation

Timeline

SR Line Lead

Menasha Packaging Company
07.2023 - Current

Leader/Expert

VSPOne Dallas
02.2012 - 07.2023

Data Management Operator/Immigration Services

US Customs

Mesquite High

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