Summary
Overview
Work History
Education
Skills
Timeline
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Gloria Mclemore

Philadelphia,MS

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level associate position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Davis Equipment Co
12.2001 - 05.2012
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Created and maintained databases to track and record customer data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.

Owner

Self Employed
01.1997 - 11.2000
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Supervised daily activities of restaurant and 10 employees.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Maintained positive relationships with local community and government officials.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Developed and implemented comprehensive business plan to maximise restaurant success.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Education

GED -

Macon Technical College
Macon, GA

Skills

  • Operational Analysis
  • Sales Oversight
  • Approachable and Outgoing
  • People and Culture
  • Management Team Leadership
  • Staff Hiring
  • Customer Relations
  • Payroll Preparation

Timeline

Administrative Assistant

Davis Equipment Co
12.2001 - 05.2012

Owner

Self Employed
01.1997 - 11.2000

GED -

Macon Technical College

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Gloria Mclemore