Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer Experience
Administrative Skills
Clinical Skills
Timeline
Generic
Gloria Mitchell
Open To Work

Gloria Mitchell

Katy

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Clinical Quality CoordinatorRegistered Medical Assistant (RMA)Patient Referral CoordinatorMedical AssistantMedical Assistant

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Katy, TexasHouston, TX
Open to relocation: No

Salary Range

21/hr - 31/hr

Important To Me

Work-life balanceHealthcare benefitsWork from home option

Summary

Adaptable professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and contribute to team success. Committed to enhancing organizational outcomes through performance monitoring and process optimization. Specializes in operations with a focus on maximizing quality and detail-oriented.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinical Quality Coordinator

Village Medical
Houston
10.2022 - 02.2026
  • Mentor and train clinical staff on HEDIS measures and quality improvement processes.
  • Supported care teams by implementing quality initiatives to enhance patient outcomes and address care gaps.
  • Ensure high-quality patient experiences through effective coordination within Village Medical’s care model.
  • Coordinate medication adherence and patient follow-up using technology and data analytics.
  • Prepared and presented patient cases to facilitate provider outreach and follow-up.
  • Upload clinical evidence from patient charts to insurance portals to support quality and compliance requirements.

Registered Medical Assistant (RMA)

Village Medical MCA
Houston
09.2017 - 10.2022
  • Obtained vital signs and assisted providers during examinations.
  • Administered injections and medications per protocol.
  • Managed lab work, including EKGs and phlebotomy, to ensure accurate diagnostics.
  • Performed clinical and administrative duties to enhance patient care delivery.
  • Conducted pre-visit chart preparation and facilitated patient communication for efficient visit flow.
  • Maintained clean exam rooms and followed quality and safety standards.

Patient Referral Coordinator

Memorial Clinical Associates
Houston
03.2017 - 10.2022
  • Processed patient referrals with accuracy and efficiency to facilitate timely care.
  • Scheduled patient appointments and coordinated follow-up care to enhance patient continuity.
  • Communicated referral updates clearly to patients and providers.
  • Verified referral requirements to ensure completion within deadlines.

Medical Assistant

Allergy Partners
Henderson
07.2016 - 04.2017
  • Conducted patient triage to identify medical needs and prioritize care.
  • Performed PFT and allergy testing to support accurate diagnoses.
  • Roomed patients and facilitated visits to enhance patient experience.

Medical Assistant

East Flagstaff Family Medicine
Flagstaff
05.2015 - 05.2016
  • Facilitated patient triage and recorded vital signs, enhancing accuracy of health assessments.
  • Assisted healthcare providers with patient examinations and procedures.
  • Roomed patients and streamlined clinical workflow to improve patient throughput.
  • Managed patient intake processes and maintained accurate medical records.
  • Coordinated allergy testing and immunotherapy treatments for patients.

Medical Assistant

Agassiz Family Medicine
Flagstaff
04.2013 - 04.2015
  • Assisted physicians with patient examinations and allergy testing procedures.
  • Triage patients, take vital signs, and prepare examination rooms.
  • Educated patients on allergy treatments and medication usage clearly.
  • Managed patient records using electronic health record systems effectively.
  • Schedule patient appointments and provide front-office support.

Medical Assistant

Memorial Clinical Associates
Houston
02.2012 - 03.2013
  • Assisted allergists with patient examinations and allergy testing procedures.
  • Performed patient triage to prioritize care needs in a clinical setting.
  • Roomed patients and coordinated appointment scheduling to ensure efficient workflow.
  • Managed patient scheduling and coordinated appointment reminders effectively.
  • Prepared and maintained examination rooms for optimal patient comfort.

Surgery Administrative Coordinator I

Baylor College of Medicine
Houston
05.2008 - 01.2010
  • Coordinated physician travel arrangements, optimizing scheduling and logistics for efficiency.
  • Facilitated informative tours of surgery lab, improving patient understanding and comfort with procedures.
  • Organized and maintained departmental files to ensure easy access and retrieval of information.
  • Prepared correspondence, typed, and proofread documents.

Education

Medical Assistant Program -

Texas School of Business
Houston, TX
12.2011

Skills

  • HEDIS reporting
  • Records management
  • Clinical evidence submission
  • EMR management
  • HIPAA compliance
  • Patient triage and care
  • Triage services
  • Vital signs assessment
  • Phlebotomy skills
  • EKG interpretation
  • Injection administration
  • Spirometry testing
  • Sterilization techniques
  • Insurance verification
  • Scheduling and referrals
  • Microsoft Office proficiency
  • Salesforce expertise

Certification

AMT Registered Medical Assistant (RMA), 03/01/22

Languages

Bilingual – English & Spanish (Fluent)

Volunteer Experience

Worship Team Member, Lakewood Church, Houston, TX, 08/01/25, Present, Volunteer member of the worship team supporting church services and special events., Collaborate with team members to create a welcoming and uplifting worship environment., Demonstrate commitment, teamwork, and service through consistent participation.

Administrative Skills

  • Medical Scheduling
  • Patient Referrals
  • Insurance Verification
  • Medical Records
  • HIPAA Compliance
  • HEDIS
  • EMR (Athena)
  • Submitting clinical evidence from patient charts to insurance portals
  • Telephone Triage
  • Microsoft Office

Clinical Skills

  • Patient Triage
  • Vital Signs
  • EKG
  • Phlebotomy
  • Injections
  • Spirometry & PFT Testing
  • Autoclaving
  • Patient Care

Timeline

Clinical Quality Coordinator

Village Medical
10.2022 - 02.2026

Registered Medical Assistant (RMA)

Village Medical MCA
09.2017 - 10.2022

Patient Referral Coordinator

Memorial Clinical Associates
03.2017 - 10.2022

Medical Assistant

Allergy Partners
07.2016 - 04.2017

Medical Assistant

East Flagstaff Family Medicine
05.2015 - 05.2016

Medical Assistant

Agassiz Family Medicine
04.2013 - 04.2015

Medical Assistant

Memorial Clinical Associates
02.2012 - 03.2013

Surgery Administrative Coordinator I

Baylor College of Medicine
05.2008 - 01.2010

Medical Assistant Program -

Texas School of Business

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Gloria Mitchell