Gloria V Mora

- Successfully streamlined operational processes, enhancing efficiency and reducing turnaround time for project estimates and billing.
- Improved accuracy and speed in data entry, leading to more reliable record-keeping and client service.
- Achieved a high level of organization for over 200 client folders, ensuring all documents, including proposals, work orders, purchase orders, contracts, and estimates, are easily accessible and up-to-date.
- Executed record-keeping system utilizing multiple software applications, including Excel and Smartsheet, tailored to meet various client needs and project requirements.
- Updated and managed the tracking report for vacuum trucks and drivers using the company GPS software to generate detailed spreadsheet productivity reports.

- Managed daily production operations for the Miami region, ensuring compliance with signed contracts and timely delivery of estimates to the accounting department for client billing.
- Conducted daily data entry and maintained employee records with meticulous attention to detail.
- Created and maintained detailed spreadsheets to track production metrics and client information, adjusting processes and reports as required based on project complexity.
- Generated and compiled daily PDF reports using Adobe Acrobat for internal and external distribution.
- Streamlined document management processes through SharePoint and Microsoft cloud applications, enhancing collaboration and accessibility of project files.
- Maintained accurate and organized records of all client-related processes

• Evaluate search engines quality.
• Evaluate that search engines give results that are helpful to people in their own specific language and locale.
• Measure how effectively search engines are working to deliver helpful content for people.
• Know all the guidelines to know how to apply the concepts to evaluate search engines.

• Create, and modify drawings in AutoCAD and SketchUp.
• Create and modify creative interior design layouts in line with clients desires and space utilization practices.
• Work with architects, designers, project managers and customers to efficiently resolve planning and design issues.
• Evaluate information provide by architects and subcontractors to create accurate drawings according to measurements and specifications.
• Identifies issues, analyzed information and provide solutions to problems.

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supported student physical, mental, and social development using classroom games and activities.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.

• Created, and modified drawings in AutoCAD and SketchUp.
• Increased overall client satisfaction rates by promptly addressing issues or concerns related to drafted plans, making necessary adjustments as needed.
• Used computer-aided design software to prepare project blueprints.
• Maintained an organized digital filing system for easy access to essential project documentation, streamlining communication among team members.
• Supported project managers in generating accurate estimates for materials, labor, and equipment needs based on drafted plans.

• Analyzed probable outcomes of cases using knowledge of legal precedents.
• Conducted legal research with subject matter expertise to develop strategies and arguments in preparation for different situations the school encountered.
• Provided legal counsel on diverse business, financial and labor matters for the school.
• Drafted, reviewed and negotiated contracts and other legal documents to support school needs.
• Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives.
• Oversaw and managed hiring process and assisted human resources.
• Advised school owners on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
• Modified the school handbook for students to make it accordingly to current laws.
• Created the school handbooks for teachers, and administrative personnel accordingly to labor laws of the country.

• Collaborated with department personnel to coordinate multifaceted solutions to emerging problems for vehicle owners and drivers.
• Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
• Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
• Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
• Created reports, presentations and other materials for executive staff.
• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
• Established an organized filing system to manage departmental documents, ensuring meticulous record-keeping for vehicle owners' titles and legal compliance.
• Negotiated and executed contracts on behalf of the department, ensuring adherence to legal aspects relevant to vehicle ownership.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs while addressing drivers' compliance and concerns effectively.
• Built a highly efficient administrative team through ongoing coaching and professional development opportunities, fostering an environment of excellence in documentation management and customer service.

• Handled office scheduling and made notes for deadlines, motions, and other important dates, as important deadlines around vehicle registrations and driver's license renewals.
• Worked alongside attorneys and administrative staff on complex cases relevant to traffic violations and compliance issues for vehicle owners and drivers.
• Handled electronic filings, ensuring quick submission of essential documents like appeals for driving violations and requests for driving records.
• Facilitated the intake of new clients by organizing files that documented important information related to their vehicle and licensing concerns..
• Maintained organization and efficiency in the office, including tasks like supply restocking, to support better service to clients.
• Created and submitted weekly legal summary to managers, covering current cases, records requests and collections statuses.
• Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.