Summary
Work History
Education
Skills
Interests
Timeline
Generic

Gloria Najem

Summary

Dynamic Front Desk Receptionist at Tiny Towne, skilled in event management and guest relations. Successfully expedited check-in processes and resolved customer issues, enhancing visitor experiences. Demonstrated strong interpersonal communication and attention to detail while ensuring safety and engagement during activities, contributing to a welcoming environment for families.


Work History

Front Desk Receptionist/Kids Instructor/Party Coordinator

Tiny Towne
05.2021 - 07.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Ensured timely setup and breakdown of events through effective coordination with staff members, vendors, and venue personnel.
  • Monitored and ensured the safety of children during driving activities, maintaining a fun and engaging environment while adhering to safety protocols.
  • Maintained cleanliness and order in play areas and exhibits, ensuring a safe environment.

Education

Bachelor of Arts - Interior Design

Georgia State University
Atlanta, GA
05-2028

Skills

  • Interpersonal Communication
  • Class instruction
  • Event management
  • Guest relations
  • Active listening
  • Attention to detail

Interests

  • Passionate about music creation
  • Crafting and DIY Projects
  • Drawing and Painting
  • Gardening
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Front Desk Receptionist/Kids Instructor/Party Coordinator

Tiny Towne
05.2021 - 07.2021

Bachelor of Arts - Interior Design

Georgia State University