Summary
Work History
Education
Skills
Timeline
Generic

Gloria Nankya

Fitchburg,MA

Summary

Dedicated CNA with proven expertise in vital signs monitoring and compassionate communication, honed at Fitchburg Healthcare. Skilled in maintaining confidentiality and providing top-notch dressing assistance, consistently enhancing patient comfort and trust. Achieved a 20% increase in patient satisfaction through exceptional care and empathy.

Work History

Wheel Vehicle Mechanic

Army National Guard Ma
09.2024
  • Provided exceptional customer service through active listening and clear explanations of complex technical concepts in layman''s terms.
  • Maintained a high level of customer satisfaction through clear communication and timely resolution of issues.
  • Stayed current with industry trends and emerging technologies, allowing for efficient adaptation to new equipment and techniques as required.
  • Enhanced vehicle performance by conducting comprehensive maintenance and repair tasks on various types of wheel vehicles.

CNA

Fitchburg Healthcare
08.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Education

High School Diploma -

Kisubi High School Entebbe
Kampala Uganda
11.2015

Skills

  • Vital signs monitoring
  • Dressing assistance
  • Maintaining confidentiality
  • Compassionate communication

Timeline

Wheel Vehicle Mechanic

Army National Guard Ma
09.2024

CNA

Fitchburg Healthcare
08.2023

High School Diploma -

Kisubi High School Entebbe

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Gloria Nankya