Gloria Okero
Altamonte Springs,Florida
Summary
Proven team player with experience at Chick-fil-A, adept in customer engagement and cash handling. Excelled in creating positive environments through effective communication and maintaining high standards of cleanliness. Demonstrated ability to manage orders efficiently, enhancing customer satisfaction and operational flow. Skilled in food safety and adept at multitasking, consistently achieving targets.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Team Member
Chick Fill A
02.2023 - 05.2024
- Worked well with teammates and accepted coaching from management team.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Became familiar with products to answer questions and make suggestions.
Education
No Degree -
Lyman High School
Longwood, FL05.2025
Skills
- Customer Engagement
- Cash Handling
- Food handling safety
- Food Running
- Order Management
- Time Management
- Heavy Lifting
- Cleaning and sanitation
Certification
- Servsafe Manager certified - 2022-2027
Timeline
Crew Team Member
Chick Fill A
02.2023 - 05.2024
No Degree -
Lyman High School
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