Gloria Oni
Certified Nursing Assistant, A Banker, Customer Service Officer
Kenneick,WA
Summary
Detail-oriented Certified Nursing Assistant with two years of healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Empathetic CNA commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations.
Overview
1
1
Language
10
10
years of post-secondary education
6
6
years of professional experience
Work History
Certified Nursing Assistant
La Grande Post Acute Rehab
La Grande , OR
2018.08 - 2020.12
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Transported patients between rooms and appointments or testing locations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sales Assistant
TANTERLIZERS
Ibadan , Oyo State , Nigeria
2014.01 - 2014.11
- Trained new employees on customer service, money handling and organizing strategies.
- Processed cash, check and credit card payments.
- Accepted and processed product returns.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Customer Service Representative
United Bank Of Africa, UBA
Ibadan , Oyo State
2005.10 - 2008.12
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Associate of Science - Nursing Prequisites
Eastern Oregon University
La Grande, OR 2019.08 - 2020.01
National Diploma - Business Administration And Management
Universal College of Technology
Ile Ife, Nigeria 2002.03 - 2004.11
High School Diploma -
St Anne's Secondary School
Ibadan , Nigeria 1994.03 - 2000.11
Skills
Observing responses
undefinedReading and Traveling
I like reading because it expands my horizons, stretches my mind and grows my vocabulary.
I love traveling because i do it for pleasure and to meet new people.
Timeline
Associate of Science - Nursing Prequisites
Eastern Oregon University
2019.08 - 2020.01
Certified Nursing Assistant
La Grande Post Acute Rehab
2018.08 - 2020.12
Sales Assistant
TANTERLIZERS
2014.01 - 2014.11
Customer Service Representative
United Bank Of Africa, UBA
2005.10 - 2008.12
National Diploma - Business Administration And Management
Universal College of Technology
2002.03 - 2004.11
High School Diploma -
St Anne's Secondary School
1994.03 - 2000.11
Similar Profiles
Nicole JonesNicole Jones
Certified Nursing Assistant at La Grande Post Acute RehabCertified Nursing Assistant at La Grande Post Acute Rehab
Jennifer WhiteJennifer White
RN Supervisor at Grande Ronde Hospital Urgent Care ClinicRN Supervisor at Grande Ronde Hospital Urgent Care Clinic
LaTanya ThomasLaTanya Thomas
Certified Nursing Assistant at Malora Post Acute Rehab HospitalCertified Nursing Assistant at Malora Post Acute Rehab Hospital