Gloria Orozco
Painesville,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Communicates with students, staff and parents effectively.
Fluent in English and Spanish and effective translator.
Overview
14
14
years of professional experience
Work History
Administrative Secretary
Heritage Middle School
11.2010 - Current
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained inventory of office supplies and placed orders.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
Education
High School Diploma -
Harvey High School
Painesville, OH06-2004
Skills
- Spreadsheet development
- Database entry
- Expense reporting
- Report preparation
- Scheduling and calendar management
- Schedule management
- File organization
- Verbal communication
- Billing and invoicing
- File management
- Correspondence preparation
- Administrative support
- Meeting coordination
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Secretary
Heritage Middle School
11.2010 - Current
High School Diploma -
Harvey High School
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