Summary
Work History
Education
Skills
Timeline
Generic

Gloria Palacios

Miami,FL

Summary

Dynamic and detail-oriented professional with a strong work ethic, experienced as a Secretary at Serve Air. Proven expertise in customer service and data management, ensuring confidentiality and accuracy. Adept at food safety compliance and effective communication, consistently enhancing operational efficiency and fostering positive relationships in fast-paced environments.

Work History

Deli Clerk

Koster Kingdom

Customer service,counter, deli.

Secretary

Serve Air
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Asistent Ligistic Shipping and Receiving

American Beverage Depot
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Associate Degree - Accounting

Post University
Waterbury, CT

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Cleaning and sanitizing
  • Safe food handling practices
  • Food preparation
  • Food safety
  • Meat slicing expertise
  • Safe food handling
  • Equipment safety
  • Food preparations
  • Sanitation practices
  • Hospitality service expertise
  • Order taking accuracy
  • Menu memorization
  • Flexible schedule
  • Work area maintenance
  • Equipment use
  • Heavy lifting
  • Proper food handling
  • Pricing and shelf labeling
  • Merchandising displays
  • Platter and tray preparation
  • Food safety compliance
  • Cash handling proficiency
  • POS system operation
  • Product stocking and rotation
  • Food sales and promotion
  • Cash handling
  • Inventory rotation
  • Cross-selling products and services
  • Food running
  • Register operations
  • Product rotation
  • Product knowledge
  • Equipment operation
  • Data entry
  • Performance improvement
  • Product displays and showcases
  • Inventory checks
  • Inventory control
  • Cash register operation
  • Product recommendations
  • Order discrepancy reporting
  • Accurate money handling
  • Interactive communication skills
  • Inventory counts
  • Cooking
  • Ordering procedures
  • Quality inspections
  • Sales expertise
  • Beverage preparation
  • Point of sale operation
  • Product presentation
  • Product merchandising
  • Inventory oversight

Timeline

Deli Clerk

Koster Kingdom

Secretary

Serve Air

Asistent Ligistic Shipping and Receiving

American Beverage Depot

Associate Degree - Accounting

Post University
Gloria Palacios