Summary
Overview
Work History
Education
Skills
Licenses
Timeline
Generic

Gloria Pritchett

Hesperia,CA

Summary

Experienced Loan Originator with extensive knowledge of loan origination processes, including underwriting, appraisal, and title review. Proven ability to ensure compliance with lending regulations and procedures. Strong problem-solving skills and effective communication enhance customer relationship management and drive business growth.

Overview

11
11
years of professional experience

Work History

Loan Originator

OC Home Loans
Dana Point, CA
09.2023 - Current
  • Interviewed loan applicants to collect personal and financial data for application processing.
  • Tracked and managed leads, following up on referral business to enhance pipeline.
  • Organized documentation for submission to underwriting prior to finalizing loans.
  • Reviewed appraisals for accuracy before submitting required closing documentation.
  • Negotiated loan terms and conditions to meet customer needs effectively.
  • Assessed assets, income, and debts to evaluate financial standing and risk.
  • Educated customers on diverse loan products and credit options for informed decisions.
  • Guided borrowers on budgeting techniques and refinancing options as needed.

Loan Processor

KJ Processing
Murrieta, CA
03.2020 - 03.2025
  • Conducted verification of employment, income, and deposits to support loan decisions.
  • Verified accuracy of closing figures prior to disbursement of funds.
  • Provided excellent customer service, maintaining high satisfaction levels among borrowers.
  • Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
  • Utilized loan processing software to manage and track loan progress efficiently.
  • Ensured compliance with federal and state regulations throughout the loan processing phase.
  • Managed pipeline of loans ensuring that all deadlines are met and loans progress to closing.

Loan Originator

Empire Mortgage Solutions
Chino, CA
05.2023 - 09.2023
  • Interviewed loan applicants to collect personal and financial data for application processing.
  • Tracked and managed leads, following up on referral business to enhance pipeline.
  • Organized documentation for submission to underwriting prior to finalizing loans.
  • Reviewed appraisals for accuracy before submitting required closing documentation.
  • Negotiated loan terms and conditions to meet customer needs effectively.
  • Assessed assets, income, and debts to evaluate financial standing and risk.
  • Educated customers on diverse loan products and credit options for informed decisions.
  • Guided borrowers on budgeting techniques and refinancing options as needed.

Loan Assistant

Empire Mortgage Solutions, City
Chino, CA
05.2016 - 05.2022
  • Maintained client files and ensured compliance with lending regulations.
  • Liaised between borrowers and realtors, title companies and loan company management.
  • Provided support services to Loan Officers during client meetings as needed.
  • Attended training sessions as needed in order to stay abreast of industry regulations and standards.
  • Monitored loan progress from application to closing, keeping all parties informed.

Cashier

Lowes Home Improvement Stores
City of Industry, CA
01.2015 - 05.2016
  • Facilitated customer purchases and guided item location and reward program enrollment.
  • Addressed customer inquiries regarding store policies and resolved concerns efficiently.
  • Welcomed customers, assessing needs to enhance service delivery.
  • Delivered friendly service to promote loyalty, satisfaction, and increased sales.
  • Collected payments from customers and authorized transactions promptly.
  • Processed refunds and exchanges in compliance with established guidelines.
  • Adapted to flexible schedules and additional shifts to meet operational demands.
  • Mentored new team members in effective navigation of sales software systems.

Cashier

Taco Bell
West Covina, CA
01.2014 - 01.2015
  • Ensured cleanliness by sanitizing equipment and wiping counters in food prep areas.
  • Restocked supplies at workstations and refreshed food displays to minimize customer wait times.
  • Promoted complementary items with orders to enhance sales.
  • Adhered to food safety protocols to prevent foodborne illnesses.
  • Trained new employees on routine tasks and effective customer service techniques.
  • Resolved complex customer complaints, enhancing brand loyalty and increasing repeat business.
  • Operated customer window and sales register efficiently to reduce wait times.
  • Supported crew members to streamline food preparation and ensure timely delivery.

Education

Chaffey College
Rancho Cucamonga, CA
2017

High School Diploma -

West Covina High School
West Covina
2015

Skills

  • Process management
  • Report generation
  • Risk assessment
  • Problem solving
  • Information verification
  • Interviewing techniques
  • Legal compliance
  • Application preparation
  • Financial document review
  • Multitasking skills
  • Planning and coordination
  • Dependability and responsibility

Licenses

DRE #  02062917

NMLS # 1687760

Timeline

Loan Originator

OC Home Loans
09.2023 - Current

Loan Originator

Empire Mortgage Solutions
05.2023 - 09.2023

Loan Processor

KJ Processing
03.2020 - 03.2025

Loan Assistant

Empire Mortgage Solutions, City
05.2016 - 05.2022

Cashier

Lowes Home Improvement Stores
01.2015 - 05.2016

Cashier

Taco Bell
01.2014 - 01.2015

Chaffey College

High School Diploma -

West Covina High School

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Gloria Pritchett