Gloria Rall
Summary
Proactive and results-driven professional with excellent time management and problem-solving skills, willing to contribute toward organizational growth and team success. Melding strategic thinking with hands-on experience, deliver effective solutions in fast-moving environments. Proven track record of exceeding targets; reliable, adaptable, quick to learn new skills, and apply them.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Pacific Table
06.2023 - 08.2024
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Lead all hosts on most shifts in seating and keeping the dining room clean to ensure an elegant experience for our guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Women's Basketball Manager
Southwest Christian High School
12.2021 - 05.2024
- Served as a liaison between coaches, players, and other team personnel.
- Communicated effectively with team members regarding schedules, updates, and other important information.
- Provided support to players and coaches during practices and games, fostering a positive team environment.
- Developed strong organizational, communication, and problem-solving skills through managing team operations.
Women's Basketball Manager
Hofstra University
10.2024 - Current
- Similar description as above listed high school basketball managing.
- Traveling with the team to ensure smooth transitions.
- Developed and maintained courteous and effective working relationships.
- Demonstrating strong organizational and time management skills while managing multiple projects.
Barista/Cashier
Sweetzy's Snowcones
04.2021 - 05.2023
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
Southwest Christian School
Fort Worth, TX05-2024
Skills
- Conflict resolution
- Customer service
- Strong multitasking
- Complex Problem-solving
- Scheduling
- Handling complaints
- Relationship building
Timeline
Women's Basketball Manager
Hofstra University
10.2024 - Current
Restaurant Hostess
Pacific Table
06.2023 - 08.2024
Women's Basketball Manager
Southwest Christian High School
12.2021 - 05.2024
Barista/Cashier
Sweetzy's Snowcones
04.2021 - 05.2023
High School Diploma -
Southwest Christian School
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