Gloria Reveles
El Paso
Summary
Dynamic professional with extensive experience, excelling in project management and quality control. Proven ability to enhance operational efficiency and ensure safety compliance. Skilled in data analysis and conflict resolution, fostering team collaboration to achieve organizational goals. Recognized for implementing effective training programs that improved employee performance and productivity.
Overview
18
18
years of professional experience
Work History
DC Associate
Marshalls Distribution Center
El Paso
09.2023 - Current
- Collaborated with other departments to ensure successful product verifications.
- Ensured compliance with company safety regulations at all times while on the job.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Received, sorted and stored incoming inventory items according to established guidelines.
- Processed orders accurately, efficiently and within specified timeframes.
- Followed proper safety protocols when operating machinery in the warehouse.
- Monitored quality control processes for incoming shipments and outgoing orders.
- Packaged items for shipment according to customer specifications.
- Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
- Maintained a clean work environment by adhering to safety protocols at all times.
- Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
- Processed customer orders accurately and efficiently according to established procedures.
- Provided assistance to co-workers when needed or requested.
Area Manager
ABM Industries
El Paso
03.2019 - Current
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Monitored and evaluated district performance to ensure goals were met.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Inspected facilities regularly to ensure compliance with safety regulations and standards.
- Resolved conflicts between employees or customers in a professional manner.
- Supervised business functions, employee staffing, customer retention, and financial accountability for facilities.
- Supervised employees, ensuring optimal productivity.
- Promoted positive customer service experiences by promptly resolving conflicts.
Project Manager
ABM - Facility Services
El Paso
10.2017 - 03.2019
- Trained new personnel on the safe operation of machinery and production processes.
- Evaluated performance of employees on a regular basis to identify areas for improvement.
- Conducted regular performance reviews with team members to identify areas of improvement.
- Developed and implemented safety policies and procedures in compliance with OSHA regulations.
- Created weekly work schedules to meet customer demands while optimizing labor costs.
- Coordinated the maintenance of equipment, tools, and facilities to maximize efficiency.
- Directed daily production operations to ensure efficient and cost-effective workflow.
- Resolved employee issues or grievances related to safety, productivity, or morale issues.
- Monitored and maintained quality control standards, ensuring that products met customer requirements.
- Ensured compliance with safety regulations and quality standards.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Established and updated production schedules to meet changing demands.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
- Supported safety programs to reduce and eliminate employee injuries.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Coordinated production requirements with material handling and staffing functions.
Sanitation Manager
ABM Industries
El Paso
10.2007 - 10.2017
- Created detailed reports on sanitation-related activities for upper management review.
- Cooperated with other departments on projects related to improving overall plant hygiene conditions.
- Performed periodic maintenance of equipment used in the production process to maintain cleanliness and prevent contamination.
- Coordinated with outside vendors for pest control services as needed.
- Investigated root causes of any sanitation-related issues that occurred within the workplace.
- Analyzed data from various tests conducted by laboratory technicians related to product quality assurance programs.
- Investigated customer complaints related to product quality or safety issues due to improper sanitization techniques or processes.
- Ensured that all personnel comply with company policies regarding personal hygiene practices while on duty.
- Developed strategies for identifying, controlling, preventing, and eliminating sources of contamination within the facility.
- Scheduled regular deep cleaning sessions throughout the facility using approved chemicals or solutions according to industry standards.
- Maintained accurate records of chemical usage, waste disposal methods, cleaning frequencies. for regulatory compliance purposes.
- Conducted daily inspections of the facility to identify potential areas of non-compliance with food safety standards.
- Developed and implemented sanitation policies and procedures to ensure compliance with local, state, and federal regulations.
Education
High School Diploma -
Bel Air High School
El Paso, TX06-1989
Skills
- Inventory management
- Quality control
- Safety compliance
- Order processing
- Equipment operation
- Data analysis
- Customer service
- Team collaboration
- Employee training
- Conflict resolution
- Performance evaluation
- Project management
- Time management
- Decision-making
- Problem solving
- Communication skills
- New hire training
- Customer interaction
- Client engagement
- Workplace safety
- Problem-solving abilities
Timeline
DC Associate
Marshalls Distribution Center
09.2023 - Current
Area Manager
ABM Industries
03.2019 - Current
Project Manager
ABM - Facility Services
10.2017 - 03.2019
Sanitation Manager
ABM Industries
10.2007 - 10.2017
High School Diploma -
Bel Air High School
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