Summary
Overview
Work History
Education
Skills
Education Experience
Certification
Languages
Websites
Timeline
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Gloria Reyes

Summary

Highly competitive self-starter is organized disciplined and oriented. Excellent communication skills demonstrated by ability to work with people of diverse background. Resourceful and committed and welcomed the challenge of problem solving. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Representative

STVA Scaffold
Tomball, TX
05.2021 - Current
  • Help customers with complaints and questions, give customers information about products and services, take orders, and process returns
  • Inbound and Outbound Logistics, calculate deck space on flatbed
  • Help process the orders to the warehouse.
  • Demonstrated product features to align with customer needs.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Negotiated pricing contracts with customers to maximize profits.
  • Educated customers about products and services offered by the company.
  • Contacted new and existing customers to outline benefits of products.

Dispatcher

HighGear Hotshot
Houston, TX
07.2020 - 12.2023
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Addressed questions, problems or requests for service or equipment.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Prepared daily work and run schedules.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Scheduled loads according to priority and available equipment.

Secretary

Interstate Transport LLC
Houston, TX
02.2019 - 04.2021
  • Assisting the administrative department with clerical duties, such as organizing work schedules
  • Processing work orders, organizing invoices, and assisting admin staff with payroll
  • Performing office duties, such as answering phones, liaising with clients, or running errands.
  • Managed multiple calendars and contacts using computer software.
  • Responded to customer issues to provide immediate resolution and improve retention.

Secretary

Corporate Trust and Escrow - Amegy Bank
Houston, TX
01.2018 - 12.2018
  • Organized transaction into File Bond Systems and provided clerical support as requested.
  • Maintained an organized filing system of paper documents and electronic files.
  • Completed and mailed contracts, invoices or checks.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Performed data entry tasks into various computer systems accurately and efficiently.

Education

Medical Assistant -

Remington College
Houston, TX
08-2012

Skills

  • MS Office (Word,Excel,PowerPoint)
  • Bilingual
  • Quick Books
  • Invoicing
  • Scheduling & Calendar Management
  • Payroll Administration
  • Customer Relations & Communications
  • Customer Service
  • Sales Closing
  • [Spanish] Fluency

Education Experience

  • Scaffold Training Institute
  • Remington College, Medical Assistant, 2012, HIPPA/OSHA LAWS, LABS TESTING, CPR/FIRST Aid, Billing & Coding (ICD-9,CPT4)
  • Willowridge High School, Graduated, 2008

Certification

  • Scaffold Training Institute
  • Medical Assistant Degree

Languages

Spanish
Native/ Bilingual

Timeline

Sales Representative

STVA Scaffold
05.2021 - Current

Dispatcher

HighGear Hotshot
07.2020 - 12.2023

Secretary

Interstate Transport LLC
02.2019 - 04.2021

Secretary

Corporate Trust and Escrow - Amegy Bank
01.2018 - 12.2018

Medical Assistant -

Remington College

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Gloria Reyes