Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

GLORIA RINCON

Castle Hayne,NC

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Experienced with maintaining cleanliness and safety in educational environments. Utilizes effective cleaning techniques and efficient time management to ensure well-maintained facility. Knowledge of operating and maintaining cleaning equipment for optimal performance.

Overview

17
17
years of professional experience

Work History

School Custodian

UNCW
09.2019 - 05.2024
  • Performed custodial duties in Watson Building of Education
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Participated in regular safety meetings to promote a culture of environmental stewardship and workplace safety within the organization.
  • Promoted a healthy working environment through proper sanitization practices in communal spaces such as break rooms and restrooms.
  • Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Checked in and stocked inventory throughout facility.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.

School Custodian

Cape Fear Community College
05.2024 - Current
  • Cleaned assigned school spaces including class rooms, event rooms and cafeterias
  • Performed Dusting, cleaning dry eraser white boards, sweeping, mopping, vacuuming and scrubbing activities.
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Checked in and stocked inventory throughout facility.
  • Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
  • Kept building spaces premises clean inside and outside.
  • Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.

Disaster Aide Care Worker and Bilingual Interviewer (Temporary Contract)

Department of Social Service (Express Professional Staffing)
08.2018 - 09.2018
  • Interviewed and investigated recipients to determine eligibility for emergency disaster food stamps
  • Helped individuals in evaluating their personal financial data.
  • Performed hands-on service tasks in assigned areas to successfully fulfill goals and objectives.

Banquet Server

Target staffing
11.2018 - 06.2019
  • Performed a wide range of duties involved with preparing and/or serving foods and beverages in one or more of a variety of food service environments
  • Helped prepared salad items, hot foods, and/or cold foods, and/or assisted in preparations of bakery items, as appropriate to the position.
  • Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.

Hospital Housekeeper

New Hanover Regional Medical Center
09.2008 - 01.2018
  • Performed routine housekeeping duties in the hospital and provided excellent customer service
  • Responsible for sustaining a sterile environment in all areas of the hospital by cleaning rooms, making beds, replenishing linens and maintaining floors.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
  • Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
  • Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
  • Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
  • Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
  • Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
  • Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
  • Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
  • Participated in safety drills and emergency preparedness exercises, ensuring readiness to respond effectively in high-pressure situations.
  • Improved patient satisfaction by maintaining a clean and comfortable hospital environment.

Education

Certificate Nurse’s Aide -

Manhattan Institute

High School Diploma -

Paul D. Schreiber High School
101 Campus Drive, Port Washington N.Y. 11050

Skills

  • Adherence to written and verbal instructions
  • Client support
  • Table Bussing
  • Event coordination
  • Food station organization
  • Personal appearance standards
  • Meal preparation
  • Food logistics management
  • Hygiene practices
  • Professional cleaning skills
  • Timely attendance
  • Chemical handling
  • Problem-solving
  • Responsible and dependable
  • Time management
  • Skilled housekeeper

Accomplishments

    Nurse's Aide certificate from Manhattan Institute in July of 2002

Languages

Spanish
Professional

Timeline

School Custodian

Cape Fear Community College
05.2024 - Current

School Custodian

UNCW
09.2019 - 05.2024

Banquet Server

Target staffing
11.2018 - 06.2019

Disaster Aide Care Worker and Bilingual Interviewer (Temporary Contract)

Department of Social Service (Express Professional Staffing)
08.2018 - 09.2018

Hospital Housekeeper

New Hanover Regional Medical Center
09.2008 - 01.2018

Certificate Nurse’s Aide -

Manhattan Institute

High School Diploma -

Paul D. Schreiber High School

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