Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gloria Rogers

Spring Hill,Tennessee

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Marshalls
09.2022 - Current

- Operated cash register for cash, check, and credit card transactions with care and accurate levels.

- Handled cash in hand with accuracy and checked for fraudulent bills.

- Helped customers with transactions and resolved any issues.

- I advertised my store's promotions, charity contributions, and weekly offers.

- Maintained up-to-date knowledge of store sales, payment policies and security standards.

- Managed cash register after end of shift to balance and record accurate transactions.

- Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.

- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

- Stocked merchandise, clearly labeling items, and arranging according to size or color.

- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

- Listened to customer needs and desires to identify and recommend optimal products.

- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

- Prioritized helping customers over completing other routine tasks in store.

- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Cashier/Associate

Publix
09.2021 - 09.2022

- Operated cash register for cash, check, and credit card transactions with care and accurate levels.

- Handled cash in hand with accuracy and checked for fraudulent bills.

- Helped customers with transactions and resolved any issues.

- I advertised my store's promotions, charity contributions, and weekly offers.

- Regularly checked the cash in the drawer to prevent any fraudulent activities.

- Maintained facility cleanliness to contribute to the store's success.

- Upheld a janitor position when needed to contribute to the store's cleanliness.

- Answered questions about store policies and addressed customer concerns.

- Welcomed customers every time they were in my line of site.

- Communicated well with customers and fellow employees.

- Utilized analytical and problem-solving abilities to create effective solutions in difficult scenarios.

Education

High School Diploma -

Aaron Academy
Spring Hill
05.2021

Skills

  • Product Runs
  • Promotional Events
  • Sales floor organization
  • Written and Verbal Communication
  • Customer Assistance
  • Engaging with Diverse Customers
  • Attention to Detail
  • Inventory and Stocking
  • Payment Processing
  • Organization
  • Problem-Solving

Languages

English
Native or Bilingual

Timeline

Retail Sales Associate

Marshalls
09.2022 - Current

Cashier/Associate

Publix
09.2021 - 09.2022

High School Diploma -

Aaron Academy
Gloria Rogers