Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gloria Sanchez

Grand Prairie,TX

Summary

Customer-conscious Sales and Leasing Consultant with 10 years of experience connecting renters and homebuyers with potential properties. Detailed property manager, assessing customer needs and identifying home attributes to acquire tenants and make sales. Revenue-driven property assessor, managing market trends and working with lenders to achieve satisfaction.

Overview

12
12
years of professional experience

Work History

Sales & Leasing Consultant

Yes Communities - Summit Oaks
12.2023 - Current
  • Increased customer satisfaction by providing personalized and attentive service during the sales process.
  • Developed long-lasting client relationships by consistently following up on inquiries, concerns, and feedback.
  • Exceeded monthly sales targets through effective communication of product features and benefits to potential customers.
  • Streamlined leasing processes for increased efficiency, resulting in shorter wait times for clients.
  • Maintained a comprehensive knowledge of inventory, enabling quick identification of suitable options for customer needs.
  • Facilitated smooth transactions by managing paperwork accurately, efficiently organizing all necessary documentation for each sale or lease agreement.
  • Managed lead tracking by making contact and following up on leads generated through marketing efforts.

Sales & Leasing Agent

Yes Communities - The Oaks At Arlington
10.2016 - 12.2023
  • Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
  • Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
  • Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Participated in property inspections to prepare for move-ins and move-outs.

Leasing Agent Assistant

Tres Palms Apartments
02.2012 - 11.2014
  • Enhanced tenant satisfaction by efficiently addressing and resolving leasing inquiries and concerns.
  • Streamlined the application process for prospective tenants, resulting in quicker lease signings.
  • Assisted with marketing efforts to increase property visibility and attract potential renters.
  • Conducted property tours for prospective tenants, showcasing features and benefits of each unit.
  • Greeted clients, showed apartments, and prepared leases.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Distributed and followed up on tenant renewal notices.
  • Collected rent and tracked resident payments and information in computer system.

Education

GED -

Sam Houston High School
Arlington, TX

Skills

  • Time management
  • Strong negotiation skills
  • Empathy and understanding
  • Market analysis
  • Professionalism
  • Customer Service
  • Contract Preparation
  • Sales Closing
  • Multitasking capabilities
  • Client needs assessment
  • Inventory Management
  • Lead Prospecting

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales & Leasing Consultant

Yes Communities - Summit Oaks
12.2023 - Current

Sales & Leasing Agent

Yes Communities - The Oaks At Arlington
10.2016 - 12.2023

Leasing Agent Assistant

Tres Palms Apartments
02.2012 - 11.2014

GED -

Sam Houston High School

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Gloria Sanchez