Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Gloria Shannon

Victoria,MN

Summary

Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new responsibilities.

Overview

27
27
years of professional experience

Work History

Stay at Home

N/A
Victoria, MN
07.2004 - Current
  • Completed day-to-day duties accurately and efficiently.

Administrative Assistant

Joanne Stevens, Iowa Realty Commercial
Cedar Rapids, IA
05.2007 - 08.2007
  • Provided administrative support to staff members.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner, directed callers to the appropriate personnel, and took messages.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Maintained confidentiality of sensitive information and documents.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Managed daily office operations and maintained a clean and efficient workspace.

Centralized Accounts Payable Manager

C.H. Robinson
Iowa City, IA
08.1997 - 06.2004
  • Managed a team of accounts payable clerks, providing training and support to ensure high performance and career development.
  • Managed the full-cycle accounts payable process, ensuring timely and accurate payments.
  • Monitored daily accounts payable activities and ensured compliance with established internal control procedures.
  • Maintained accurate records of invoices, purchase orders, and other financial documents.
  • Conducted periodic audits of accounts payable transactions to ensure compliance with accounting policies and procedures.
  • Efficiently maintained accounts payable transaction processing, and led the team on training initiatives to ensure continuity between business segments.
  • Worked cross-functionally with various teams and departments to improve operations.
  • Analyzed accounts payable processes and implemented improvements to reduce processing time.
  • Collaborated with the IT department to ensure the security and integrity of accounts payable data.
  • Handled high-volume invoice processing with minimal supervision.

Education

Associate of Applied Science - Administrative Assistant

Kirkwood Community College
Cedar Rapids, IA
12-2007

Diploma - Office Assistant

Kirkwood Community College
Cedar Rapids, IA
05-2007

Skills

  • Team management
  • Problem-solving
  • Project planning
  • Time management
  • Conflict resolution
  • Excellent communication
  • Friendly, positive attitude
  • Analytical
  • Resourceful
  • Self-Directed
  • Organized
  • Proficient in Microsoft Office Suite

Affiliations

  • Volunteered as North Ridge Farms Association ARC member for one year (2012) and as Treasurer from Feb 2013 - July 2014
  • Volunteered as Victoria Elementary PTO Treasurer from May 2017 - Aug 2019

Timeline

Administrative Assistant

Joanne Stevens, Iowa Realty Commercial
05.2007 - 08.2007

Stay at Home

N/A
07.2004 - Current

Centralized Accounts Payable Manager

C.H. Robinson
08.1997 - 06.2004

Associate of Applied Science - Administrative Assistant

Kirkwood Community College

Diploma - Office Assistant

Kirkwood Community College

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Gloria Shannon