Gloria Sherer-Smith (Hallman)
Saraland,United States
Summary
Management professional who has successfully managed business day-to-day operations to achieve optimum performance, profitability, and 100% client satisfaction. Coordinated and implemented sales and marketing activities to build growth. Communicated with existing and prospective clients to establish a strong professional relationship to promote growth. Build and maintained strong teams, while helping grow profitability and efficiency.
Overview
13
13
years of professional experience
Work History
Executive Director
Vitality Living Pine Valley
Tuscaloosa, Alabama
03.2024 - Current
- Responsible for planning, organizing, and directing the organization’s operations and programs.• Develop and implement consistent inventory and cost accounting policies, procedures, and operationalreporting/metrics.• Oversees and reports on the company's results for senior management.• Prepares accurate and timely analyses that capture and communicate business results, variances, andperformance trends.• Provides leadership to and manages the efforts of site staff to ensure appropriate support for alldepartments.• Supervises the development of operations-based financial modeling.• Coordinates and leads annual budget reviews, monthly and quarterly reviews, and periodic forecastupdates with operational and senior management for all locations.• Approves major systems implementations related to cost and inventory control.• Retains a diverse, highly qualified staff and provides career coaching, growth, and personaldevelopment for direct/indirect report employees.
Executive Director
Atria Senior Living-Mobile, AL
11.2022 - 03.2024
- Manage a $3.5 million facility renovation project.• Responsible for overseeing contractors and ensuring project completion.• Develop and implement inventory and cost accounting policies, procedures, and operational reporting.• Report on company results to senior management and provide analyses of business performance.• Provide leadership and management to site staff to support all departments.• Supervise the development of financial models for operations.• Coordinate and lead budget reviews, monthly and quarterly reviews, and forecast updates withoperational and senior management.• Approve major systems implementations related to cost and inventory control.• Recruit and develop a diverse, qualified staff and provide career coaching and personal developmentfor employees.
General Manager
Holiday Inn
11.2018 - 11.2022
- Met metrics for inventory management and RevPar• Managed financials for the ownership group and the brand• Took care of punch list and managed callbacks with contractors for final business occupancy/license• Maintained relationships with the city municipal officials• Managed weekly revenue call• Actively developed our procurement resources• Actively sought new and recurring business for the property.• Responsible for revenue reporting and revenue management calls• Handled payroll for all departments• Managed inventory and personnel managementAssistant General ManagerHoliday Inn Mobile AirportSeptember 2016 to November 2018• Inventory management for the facility:• Managed group booking events• Responsible for revenue reporting and revenue management calls• Payroll for all departments• Personnel management
Assistant General Manager
Holiday Inn Mobile Airport
09.2016 - 11.2018
- • Inventory management for the facility:• Managed group booking events• Responsible for revenue reporting and revenue management calls• Payroll for all departments• Personnel management
Sales Manager
Holiday Inn Downtown
06.2011 - 09.2016
- • Maintained multiple client accounts• Inventory Management• Actively sought new and recurring business for the property.• Hosted weekly inventory management meetings with directors.• Built LNR relationships for future growth.• Created partnerships with local businesses to build revenue.
Reservist
United States Coast Guard-Kiln, MS
06.2011 - 05.2015
- Issued, preserved, procured, and stored various supplies and materials required for the missions of the United States Coast Guard. Operated a forklift to move pallets for boat mission preparations.
- Utilized various software and tools to streamline processes and optimize performance.
Skills
- Management
- Business operations
- Sales and marketing
- Team building
- Profitability
- Efficiency
- Planning and organizing
- Inventory and cost accounting
- Operational reporting
- Financial analysis
- Budgeting
- Systems implementation
- Staff management and development
- Project management
- Contract oversight
- Revenue management
- Procurement
- Client relationship management
- Inventory management
- Revenue reporting
- Payroll management
- Personnel management
- Customer service
- Supply chain management
- Forklift operation
Military Service
United States Coast Guard, United States, E-4
Timeline
Executive Director
Vitality Living Pine Valley
03.2024 - Current
Executive Director
Atria Senior Living-Mobile, AL
11.2022 - 03.2024
General Manager
Holiday Inn
11.2018 - 11.2022
Assistant General Manager
Holiday Inn Mobile Airport
09.2016 - 11.2018
Sales Manager
Holiday Inn Downtown
06.2011 - 09.2016
Reservist
United States Coast Guard-Kiln, MS
06.2011 - 05.2015
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