Gloria Smith
Lead Procurement
Cana,VA
Summary
- Experienced Supply Chain Professionnal with over 25 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
53
53
years of professional experience
Work History
Customer Service
Baker Hughes
Blacksburg , Virginia
04.2009 - Current
- Work with Baker Hughes locations (domestic and international) to quote cost and lead time for customers such as Chevron, Lukoil, Shell, Exxon and many others.
- Coordinate with regions to clarify quality requirements and mitigate cost concerns in the quoting stage.
- Reply to customer inquiries within a timely manner (same day) to confirm their requests are being worked.
- Convert region requisitions to demand on our local plant, after outside customer order received.
- Provide regional customers with delivery updates and/or scheduling delays and expedite details.
Procurement Lead
Baker Hughes Incorporated
Blacksburg, VA
03.2009 - Current
- Procure fiber, electronic, mechanical components and services for both manufacturing and engineering.
- Negotiate and quote with multiple suppliers for best price, delivery and quality needs.
- Work to achieve parts cost deflation and overall cost reduction for deliverables.
- Retrieve and communicate engineering drawings, specifications , ECNs, schedule changes with suppliers.
- Schedule POs to meet customer and project commitments.
- React with urgency to frequent operational needs.
- Source/export emergency parts for Baker international locations.
- Review facility services to determine where costs can be avoided.
- Coordinate with suppliers for credits and RMAs.
- Enter PRs to Ariba on behalf of co-workers. Enter POs to SAP.
- Convert MRP purchase requisitions to POs in SAP.
- Update manufacturing and engineering on status for open orders.
- Plan for logistical needs before supplier parts deliver, to avoid size or import issues.
- Daily monitor of open POs report and communication with receiving personnel to ensure SAP or Ariba goods receipts are done correctly.
- Upload pack-slips and supplier documents to SAP PO.
- Obtain supplier data such as W9, banking and NDAs to initiate new supplier setup or update existing data.
- Negotiate payment terms with new suppliers.
- Coordinate with other Baker locations to consolidate orders for the same parts or to utilize existing inventory.
- Assist suppliers and coordinate with AP daily to obtain payment status and to resolve invoice posting issues in SAP and/or Ariba.
- Coordinate with suppliers to correct and resubmit invoices.
- Process Ariba and SAP workflow to for invoice assignments/queries.
- Utilize Concur to enter p- card report and invoices monthly.
- Enter and update SAP purchasing information records.
- Communicate obsolescence for supplier controlled parts to engineering and enter ECNs to secure replacement components.
- Plan and source lifetime buy components or components with expected shortages. Coordinate with engineering so redesign schedule can be planned.
- Utilize forecast and input of product line manager/regional managers to make strategic component buys.
- Review and report for Purchase Price Variance Report.
- VAC- identifies and purchases to take advantage of volume adjusted cost reduction.
- Scoring vendor performance through use of reports to measure quality and on-time delivery.
SAP Data Maintenance and Usage
Baker Hughes
Blacksburg, VA
03.2009 - Current
- Process ECNs and notify manufacturing personnel and suppliers.
- Copy revised engineering BOMs in SAP to plant level, per ECN.
- Set material masters in SAP for replacement parts per ECN.
- Set material masters and labor routers for newly released assemblies and update existing as needed.
- Set routers with appropriate hold and witness points for quality.
- Coordinate with finance to release SAP std. cost for new materials and to reset cost for existing as needed.
- Use SAP material master to establish minimum, maximum and reorder points for inventory parts.
- Monthly review WIP Report/open order report to technically complete and close production orders.
- Research and resolve inventory discrepancies by using SAP to track history.
- Identify slow moving and obsolete parts, to dispose through finance. Assist with documentation required for exceptions.
- Retrieve traceability from SAP by use of batch and serialization.
- Provide trade classification team with sufficient data to appropriately enter export codes and ECCNs.
- Complete manufacturing "gate" documentation on behalf of engineering for new designs and releases.
- Assist product lines and applications engineer with regional quotes to win more work by use of SAP data and supplier quotes.
Shipping/Receiving Manager
Baker Hughes
Blacksburg, VA
03.2008 - 08.2011
- Received deliveries and POs, inventory and non-inventory, into SAP.
- Kitted, packed, labeled parts, assemblies, boxes and crates for export.
- File and maintain QC records for inventory parts and assemblies shipped; including pictures (ongoing).
- Coordinated quality sign-off between engineering and Quality Inspector.
- Order shipping supplies and scheduled craters (ongoing).
- Complete customs invoice and packing slips for international and domestic shipments through SAP (ongoing).
- Enter SAP deliveries and shipments with correct weight, dims and data for processing on exports (ongoing).
- Acquired quotes from carriers for customer and non-customer shipments.
- Used FED-EX, YRC and DHL online to file export declarations, prepare AWB and schedule pick-ups.
- Provide AWB/tracking, logistical cost options for consideration. (ongoing)
- Monitor open delivery reports and escalate if a shipment has not moved within a timely manner (ongoing).
- Work with Export Logistics to expedite freight movements as needed (ongoing).
- Work with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets (ongoing).
- Baker Hughes Anti-Bribery Compliance Seminar (April 2009); AES Direct Webinar (June 2009.
Sr. Inventory Specialist
Baker Hughes
Blacksburg, VA
03.2008 - 08.2011
- Implemented/Introduced the first inventory control procedure for Baker Hughes Blacksburg.
- Researched in SAP to identify discrepancies.
- Transacted in SAP to make inventory adjustments and issue parts.
- Maintained inventory accuracy at 95%+ yearly.
- Opened production orders to issue parts.
Manager
Wal-Mart of Mt. Airy
Mount Airy, NC
02.1997 - 07.2006
- Assisted customers.
- Worked with management to ensure an adequate amount of scheduled hours to provide customer service.
- Maintained Perpetual Inventory accuracy by computer so the POS system would work more accurately by generating just-in-time orders, thereby helping control inventory levels and reduce markdowns.
- Made plans for placement of incoming merchandise.
- Worked with vendors, third shift stockers and a daily replenishment team to merchandise products.
- Communicated with HO and suppliers to resolve replenishment issues and excess inventory.
- Used computer/printer: complete daily paperwork related to inventory, signing, process price changes.
- Stocked shelves, cleaned/reset shelves and built displays.
- Tracked sales, markdowns and inventory to judge department performance and forecast.
- Maintained a neat and safe work environment to reduce risk.
- Assisted other department managers with projects, regularly and as needed.
- Trainied/supervised second shift and new associates.
- Maintained a consumable department with sales of $50,000+ per week; low price point with high volume.
Education
Bachelor of Science -
Gardner-Webb University
Skills
Written and verbal communication
Accomplishments
- Excellence in Innovation- JOGMEC Subsea Methane Hydrate Well Test Project in Japan October 2013 for logistical and order support for fiber optic project in Japan.
- Between 2013-2021, received 28 awards from peers (engineers and field personnel) for support of projects.
Timeline
Customer Service
Baker Hughes
04.2009 - Current
Procurement Lead
Baker Hughes Incorporated
03.2009 - Current
SAP Data Maintenance and Usage
Baker Hughes
03.2009 - Current
Shipping/Receiving Manager
Baker Hughes
03.2008 - 08.2011
Sr. Inventory Specialist
Baker Hughes
03.2008 - 08.2011
Manager
Wal-Mart of Mt. Airy
02.1997 - 07.2006
Bachelor of Science -
Gardner-Webb University
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