Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Gloria Smith

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced professional with several years of experience providing administrative, clerical and project support to accounting departments. Enterprising, cost-driven and well-organized with good project management skills. Sophisticated understanding of accounting systems and procedures.

Overview

15
15
years of professional experience

Work History

Staff Accountant

Joshua L. Ortego,CPA
11.2016 - Current
  • Weekly payroll of clients, Monthly bookkeeping of multiple clients, Quarterly tax reports, Tax preparation for CPA, Scheduling tax clients with CPA.

National Boiler Service
01.2016 - Current
  • Facilitated effective collaboration between the superintendent, main office, and myself to ensure project success.
  • Provided support to QC and Safety team by ensuring accurate and up-to-date recordkeeping.
  • Demonstrated the ability to effectively address and resolve employee conflicts.
  • Ensured daily updates were made to the Superintendent's budget and job scope.
  • Ensures accurate and current employee attendance and personal records are maintained.
  • Managed the input of daily payroll and also processed employee weekly payroll.

Assistant Manager

Henry's Exxon
Deridder , LA
10.2009 - 12.2018
  • Resolved conflicts between team members in an effective manner.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Ensured compliance with safety regulations and company policies.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Certificate of Business -

Louisiana Technical College
01.2001

GED -

Louisiana Technical College
01.1999

Skills

  • Sales Tax Filing
  • Monthly bookkeeping of multiple clients
  • Quarterly tax reports
  • Tax preparation for CPA
  • Scheduling tax clients with CPA
  • Payroll Administration

Personal Information

Title: Staff Accountant

References

References available upon request.

Timeline

Staff Accountant

Joshua L. Ortego,CPA
11.2016 - Current

National Boiler Service
01.2016 - Current

Assistant Manager

Henry's Exxon
10.2009 - 12.2018

Certificate of Business -

Louisiana Technical College

GED -

Louisiana Technical College

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Gloria Smith