Gloria Smith
Summary
Knowledgeable Social Worker with hands-on experience in providing compassionate support to diverse client populations. Successfully engaged in case management, facilitating access to community resources, and conducting needs assessments. Demonstrated empathy and effective communication skills to build trust and rapport with clients.
Overview
10
10
years of professional experience
Work History
Social Work Intern
Family Ties Inc
05.2024 - Current
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Facilitated group therapy sessions, fostering supportive environments for open communication and personal growth.
- Facilitated support groups and workshops to provide valuable services to clients.
- Improved client outcomes by developing and implementing individualized service plans.
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
- Collaborated with school personnel to identify students in need of social work services and develop individualized interventions.
Patient Care Technician
Piedmont Hospital
03.2024 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Social Work Intern
Sacred Journey Hospice
10.2023 - Current
- Provided individual and group counseling sessions for clients coping with illness, trauma, hospitalization, and end of life
- Conducted home visits to assess family dynamics and provide resources as needed
- Educated clients and families in making plans for discharge and ongoing medical care
- Used active listening skills and supportive diction to cultivate client rapport and open communication
- Conducted home visits to assess family dynamics and provide resources as needed
Social Work Intern
Elks Aidmore Children's Center
05.2023 - 05.2024
- Assisted in conducting psychosocial assessments of client needs, strengths, and weaknesses
- Assess patients and families for safety, abuse, and neglect concerns and serve as the mandated reporter
- Facilitated educational workshops for community members on topics related to social work practice
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions
- Observed client interactions to evaluate progress toward goals outlined in treatment plans
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
Patient Care Tech, Emergency Service
Northside Hospital (formerly Gwinnett Med Center)
05.2017 - 03.2024
- Assist nurses in performing direct and indirect nursing activities for patients of various groups (neonatal to geriatrics)
- Provide comfort, safety, and well-being to the patients and support general functions of the CDRT/Emergency Room unit
- Perform venipunctures and electrocardiograms on patients
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Direct Care Professional
Development Disabilities Ministries
06.2015 - 07.2016
- Assisted residents with performing daily activities such as dental hygiene, bathing, and eating
- Provided safe transportation to and from the community and other personal activities
- Supported patients with customized patient teaching tools
Education
Master of Social Work - Social Work
Georgia State University
Atlanta, GA05.2025
Bachelor of Social Work - Social Work
Georgia State University
Atlanta, GA05.2024
Associate Degree - Science
Georgia State University
Atlanta, GA05.2021
Skills
- Patient Care Coordination
- Professional ethics
- Patient Assessment
- Critical Thinking Skills
- Relationship Building
- Patient Care
- Home Evaluations
- Case Management
- Mental Health Support
- Client advocacy
- Individual counseling
- Multicultural competence
Timeline
Social Work Intern
Family Ties Inc
05.2024 - Current
Patient Care Technician
Piedmont Hospital
03.2024 - Current
Social Work Intern
Sacred Journey Hospice
10.2023 - Current
Social Work Intern
Elks Aidmore Children's Center
05.2023 - 05.2024
Patient Care Tech, Emergency Service
Northside Hospital (formerly Gwinnett Med Center)
05.2017 - 03.2024
Direct Care Professional
Development Disabilities Ministries
06.2015 - 07.2016
Master of Social Work - Social Work
Georgia State University
Bachelor of Social Work - Social Work
Georgia State University
Associate Degree - Science
Georgia State University
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