Gloria Spencer

Aldo Shoes

08.2022 - Current

Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Greeted customers entering store and responded promptly to customer needs.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Responded promptly to requests for assistance, spills and customer inquiries.
Addressed customer needs and made product recommendations to increase sales.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Handled cash with high accuracy and took care to check bills for fraud.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Assisted customers with returns, refunds and resolving transaction issues.
Restocked and organized merchandise in front lanes.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Managed time efficiently in order to complete all tasks within deadlines.
Developed strong communication and organizational skills through working on group projects.