Detail-oriented individual with proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Real Estate Agent
Sotheby's International Realty - Steve Snider
01.2022 - Current
Advertised client properties through websites, social media, and real estate guides.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Communicated with clients to understand property needs and preferences.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
Real Estate Agent
Laurie Reader Real Estate
10.2021 - 01.2022
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Communicated with clients to understand property needs and preferences.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Advised clients on market conditions and property value for informed decision-making.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Real Estate Agent
MK International Realty, Inc
03.2021 - 10.2021
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Communicated with clients to understand property needs and preferences.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Advised clients on market conditions and property value for informed decision-making.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Presented purchase offers to sellers for consideration.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
Liaised between buyers and sellers to provide positive experiences for both parties.
Restaurant Owner/Operator
Self-employeed
02.2008 - 01.2020
Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
Boosted revenue through targeted marketing campaigns, special events, and promotions.
Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
Identified team weak points and implemented corrective actions to resolve concerns.
Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
Streamlined operations by developing and implementing effective workflow systems, optimizing staff scheduling, and minimizing waste.
Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
Negotiated favorable lease terms for the restaurant location resulting in reduced overhead costs and increased profitability.
Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Improved employee retention by fostering a positive work environment, offering competitive compensation packages, and providing opportunities for growth and development.
Mentored employees in professional development opportunities, enhancing their skillsets and career growth potential within the company.
Managed payroll, daily deposits, and cost controls.
Recruited, hired, and trained talented staff to fill vacancies.
Set employee schedules, delegated work, and monitored food quality and service performance.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
Real Estate License - Real Estate
Gold Coast School
Palm Beach
10.2021
Bachelor of Science - Mass Communication
Florida International University
Miami, FL
04.2003
Bachelor of Science - Advertising
Instituto Universitario De Nuevas Profesiones
Caracas, Venezuela
09.1992
Skills
Hard Worker
Ambitious
Self-motivated
Team Player
Efficient in multitasking
Detail Oriented
Follow procedures
Handle high volume and work under pressure
Strong organizational skills
Excellent teamwork
Works well independently
FLUENT IN English and Spanish
Additional Information
Five years of Banking and customer service experience.
Nine years of Retail and customer service experience.
Timeline
Real Estate Agent
Sotheby's International Realty - Steve Snider
01.2022 - Current
Real Estate Agent
Laurie Reader Real Estate
10.2021 - 01.2022
Real Estate Agent
MK International Realty, Inc
03.2021 - 10.2021
Restaurant Owner/Operator
Self-employeed
02.2008 - 01.2020
Real Estate License - Real Estate
Gold Coast School
Bachelor of Science - Mass Communication
Florida International University
Bachelor of Science - Advertising
Instituto Universitario De Nuevas Profesiones
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