Summary
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Gloria Thompson

Gloria Thompson

Las Vegas,NV

Summary

Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Committed to
leveraging exceptional interpersonal skills and HR expertise to foster a positive
workplace environment and drive organizational success. Strong organizational skills and committed to adhering to relevant laws and regulations.

Work History

HR Generalist

Apex Tool Group
04.2023 - 08.2025
  • Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Implemented effective communication and enforcement of HR policies and
    procedures in compliance with local, state, and federal regulations.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.

Sr. Recruiter

PennyMac Mortgage
05.2021 - 05.2022
  • Maintained strong relationships with assigned clients, responding effectively to queries, addressing concerns, and regularly communicating business updates or opportunities, resulting in a 15% increase in client retention rates
  • Managed internal coordination between the leadership and customer service teams to ensure a seamless experience for all parties involved.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

HR Accommodations Consultant

Amazon
01.2019 - 04.2021
  • Supported employees who required work place accommodations due to disabilities, medical conditions, or life events
  • Conducted accommodation reviews to ensure compliance with regulations
    and company policies.
  • Acted as a subject matter expert on the accommodations process,
    providing insights to improve efficiency.
  • Coordinated the accommodations process and provided end-to-end case ensuring timely resolutions.

HR Manager/National Recruiter

Intermountain Electric-Prime Time Flight Aviation
03.2017 - 12.2019
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Orchestrated recruitment efforts for both entry-level and high-level
    positions, ensuring alignment with organizational need

Staffing Manager

Elwood Staffing
10.2015 - 02.2017
  • Performed sourcing, interviewing, negotiations and hiring.
  • Reviewed applications and resumes to support hiring activities.
  • Developed marketing strategies to generate leads.
  • Wrote and posted job descriptions on Job board.
  • Executed staffing strategies for a broad range of positions, ensuring
    candidate quality.
    Managed candidate processes.
  • Mentored and developed employees to ensure compliance with training
    curricula and improve overall performance.

Recruiter/Asst Installer

Prestige
02.2012 - 10.2015
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated schedules to arrange management interviews with applicants.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Monitored and analyzed employee satisfaction survey results.
  • Assisted in measurements and management of furniture and materials,
    ensuring proper inventory.
    Supported major fixture installations to maintain high standards in workflow processes.

HR Coordinator

CH2MHill
04.2006 - 01.2012
  • Reviewed human resources paperwork for accuracy and completeness.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Coordinated and administered employee health insurance and retirement plans.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.

Education

Certificate - Non-Profit Management & Grant Writing

Vegas PBS
Las Vegas, NV
05-2021

Bachelor of Arts - Business

Regis University
Denver, CO
12.2016

Associate of Arts - Business Management W/HR Emphasis

Community College of Aurora
Aurora, CO
05.2012

Skills

  • Benefits administration
  • Employee retention
  • Talent acquisition
  • Onboarding and orientation
  • Training development

Accomplishments

  • Documented and resolved employees concerns which led to an overall increase in productivity.

Affiliations

Chamber of Commerce

Timeline

HR Generalist

Apex Tool Group
04.2023 - 08.2025

Sr. Recruiter

PennyMac Mortgage
05.2021 - 05.2022

HR Accommodations Consultant

Amazon
01.2019 - 04.2021

HR Manager/National Recruiter

Intermountain Electric-Prime Time Flight Aviation
03.2017 - 12.2019

Staffing Manager

Elwood Staffing
10.2015 - 02.2017

Recruiter/Asst Installer

Prestige
02.2012 - 10.2015

HR Coordinator

CH2MHill
04.2006 - 01.2012

Certificate - Non-Profit Management & Grant Writing

Vegas PBS

Bachelor of Arts - Business

Regis University

Associate of Arts - Business Management W/HR Emphasis

Community College of Aurora

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