Summary
Overview
Work History
Education
Skills
Timeline
Generic

GLORIA VALDEZ-HENDERSON

Guthrie

Summary

Dependable, self-motivated, quick learner, resourceful, punctual, good people skills and equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

Overview

11
11
years of professional experience

Work History

Senior Caregiver

Brightstar Healthcare
3000 United Founder Blvd.
08.2023 - 11.2024
  • Assisted clients with daily living activities and personal care routines.
  • Provided emotional support for elderly clients dealing with loneliness or depression.
  • Conducted light housekeeping duties such as laundry, vacuuming and dusting.
  • Developed individualized care plans in collaboration with family members.
  • Provided companionship and emotional support to enhance client well-being.
  • Coordinated transportation for clients to appointments and social activities.
  • Trained new caregivers on best practices and company policies.
  • Maintained accurate documentation of client care and services provided.
  • Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.

Online Personal Shopper/In-home grocery delivery

Walmart
Edmond
05.2022 - 08.2023
  • Assisted customers with product selection and personalized shopping experiences.
  • Managed online orders and ensured timely processing of purchases.
  • Communicated product availability and updates to clients effectively.
  • Staged grocery in designated areas for easy access to be distributed to customers.
  • Prepared orders to be loaded into Walmart's vans and therefore to be delivered to customers homes.
  • Delivered great customer service and resolved problems that arose while delivering groceries to customers homes.
  • Developed and maintained strong relationships with clients for repeat business.
  • Trained new team members on company policies and online shopping tools.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Personal Care Assistant (PCA)

Oak View Health Services
Idabel
10.2013 - 03.2022
  • Perform routine housekeeping, including making beds, doing dishes, and sweeping and overall a safe, clean environment for clients.
  • Assist clients with bathing and dressing to promote good personal hygiene.
  • Cook healthy, balance meals and snacks to meet the individual client's dietary needs.
  • Manage the client's daily living needs such as shopping, and transporting them to their medical appointments.
  • Assist clients with maintaining personal connections by gathering information and typing up their correspondence and setting up appointments/ zoom meetings with their Dr.'s or Government Organizations.
  • Assisted clients with assembling furniture or any labor jobs in the home.
  • Provided free overnight dog sitting services when my clients had surgeries.
  • Assisted clients in relocating into new residencies.
  • Provided companionship throughout day, engaging clients in conversation and activities.
  • Required minimal oversight to complete job tasks, meeting all deadlines and goals.

Education

High School Diploma - General Studies

Guthrie High School
Guthrie, OK
08.1997 - 05/2001

Skills

  • Dependable
  • Self-motivated
  • Quick learner
  • Resourceful
  • Punctual
  • Good people skills
  • Attention to detail
  • Hardworking
  • Set appointments
  • Organize files
  • Manage correspondence
  • Teamwork
  • Multitasking
  • Problem-solving
  • Task prioritization
  • Verbal communication

Timeline

Senior Caregiver

Brightstar Healthcare
08.2023 - 11.2024

Online Personal Shopper/In-home grocery delivery

Walmart
05.2022 - 08.2023

Personal Care Assistant (PCA)

Oak View Health Services
10.2013 - 03.2022

High School Diploma - General Studies

Guthrie High School
08.1997 - 05/2001

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