Gloria Ved
Johns Creek,GA
Summary
Dynamic Travel Agency Manager with over 5 years at Unitravco, specializing in tailored travel and academic group planning. Renowned for exceptional customer service and adapt problem-solving, I excel in crafting seamless itineraries and securing optimal travel deals. Committed to delivering excellence and building lasting client relationships through personalized service.
Overview
4
4
years of professional experience
Work History
Travel Agency Manager
Unitravco
02.2021 - Current
- With over 5 years of experience as a certified Travel Agent, I specialize in crafting seamless travel experiences with precision, care, and a deep understanding of global destinations.
- Expert in Tailored Travel & Academic Group Planning
- Assisted in managing travel bookings and itineraries for clients.
- Collaborated with vendors to secure travel deals and packages.
- Researched destinations and travel regulations to support client inquiries.
- Provided administrative support, maintaining organized client records and schedules.
- I’ve had the privilege of working with clients from prestigious institutions including Newark Academy, Villanova, Lawrenceville, Drew University, Choate Rosemary, Mount Hermon, and the Academic Engagement Network. These experiences have sharpened my expertise in managing complex itineraries, academic group travel, and high-touch service.
- Customer satisfaction is my greatest achievement. Whether it’s navigating last-minute changes, coordinating group travel, or offering personalized recommendations, I approach every client interaction with professionalism, care, and attention to detail.
- Now, I’m focused on building my personal brand and connecting with individuals and organizations that value reliability, excellence, and thoughtful travel planning.
- Work very closely with Quickbooks for processing Invoices .
Education
Bachelor of Commerce - Finance
04-2004
Skills
- Professional Travel planner
- Sabre Certified, Booking & Reservation Platforms
- Customer Service
- Planning & Coordination: Academic group travel/personalized clients
- CRM software, Time management tools, itinerary builders
- Communication, problem-solving, interpersonal skills, time management
Accomplishments
Repeat Clients
Client Service & Satisfaction
Operational Excellence
Business Growth & Retention
Timeline
Travel Agency Manager - Unitravco
02.2021 - Current
Bharitya Shiksha - Bachelor of Commerce, Finance
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