Gloria Vega
Keller,TX
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
30
30
years of professional experience
Work History
Medical Front Office Receptionist
Neomed Center Inc.
Carolina, RR
09.2019 - 11.2020
- Checking in and registering of patients in the emergency room for medical services, including X-rays and EKG exams. Verification of eligibility over medical insurance platforms and online portals.
- Payment processing for medical insurance co-pays and deductibles.
- Cash register handling and balancing. Digitalization of documents and medical records.
- Coordinating the scheduling of medical appointments, including changes and cancellations.
- Orientation to patients of medical services offered and eligibility requirements.
Administrative Assistant
Gulf Plaza INC
San Juan, PR
01.2014 - 10.2015
- Reconciliation of bank accounts, gasoline bills and credit cards.
- Collection management among other tasks related to accounting in the Quicks Books program such as: gas bills, gasoline credit, customer billing credit, cash register, balance of petty cash, payroll of employees, payment to suppliers, payment of services and credit cards.
- Work with some employee documents related to the area of human resources, repair deposits for Banks, documents to employees and employee registration department of labor and Document digitalization.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Administrative Assistant
Estrategia Group
San Juan, PR
02.2011 - 12.2013
- Guide clients in applying for commercial and government banking loans.
- Attending trainings
- Check collections
- Deposits to banks
- Collect documents for loan filings
- Reconcile accounts
- Entering contribution data
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Customer Service Teller
Cooperativa de Ahorro y Crédito Casa del Trabajado
San Juan, PR
01.2007 - 11.2011
- Orienting the public, Preparing ATH Cards
- Process admission and loan applications
- Process stock withdrawal requests
- Analyze and process loan applications
- Disburse loan checks
- Balance Certifications
- Cashier, Document Filing
- Collection efforts on delinquent accounts
- Process death insurance applications
- Loan note cancellation and filing
Administrative Assistant to the President
Speed Delivery Services
San Juan, PR
06.1990 - 10.2008
- Maintained organized filing systems both electronically and manually for the President's records.
- Ensured accuracy of data entry into databases used by the organization, updating contact information when necessary.
- Performed general office duties such as ordering supplies or maintaining equipment inventory levels.
- Route documents for distribution
- Make invoices for the service.
Education
Certified Clinical Medical Assistant - Medical Assisting
New York Medical Career Training Center
Bedford, TX10.2022
Associate of Science - Respiratory Therapy
Dewey University
Hato Rey, PR06.2013
Associate Degree in Business Administration - Data Entry
Colegio Universitario Del Este
Puerto Rico06.1996
Some College (No Degree) - Medical Insurance Billing
Asociación De Facturadores Medicos
Bayamón, PRSkills
- Records Management
- Appointment Setting
- Telephone Etiquette
- Invoice Processing
- Clerical Support
- Calendar Management
- Document Control
- Invoicing and Billing
- Multi-Task Management
- Inventory Supplies
- Meticulous Attention to Detail
- Financial Transactions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Front Office Receptionist
Neomed Center Inc.
09.2019 - 11.2020
Administrative Assistant
Gulf Plaza INC
01.2014 - 10.2015
Administrative Assistant
Estrategia Group
02.2011 - 12.2013
Customer Service Teller
Cooperativa de Ahorro y Crédito Casa del Trabajado
01.2007 - 11.2011
Administrative Assistant to the President
Speed Delivery Services
06.1990 - 10.2008
Certified Clinical Medical Assistant - Medical Assisting
New York Medical Career Training Center
Associate of Science - Respiratory Therapy
Dewey University
Associate Degree in Business Administration - Data Entry
Colegio Universitario Del Este
Some College (No Degree) - Medical Insurance Billing
Asociación De Facturadores Medicos
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