GLORIA A. COHEN
,MIAMI,FL
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 35 years of experience. Highly effective and comfortable working with people at all levels in organization. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
37
37
years of professional experience
Work History
OWNER
BREATH OF LIFE MINISTRY OF THE ARTS, INC
01.2015 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Secretary
Miami-Dade County Water & Sewer Dept
03.2004 - 07.2016
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
Secretary
Miami-Dade County PERSONEL, HUMAN SERVICES, HUD
05.1987 - 03.2004
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
Education
No Degree - Secretarial Studies And Office Administration
MIAMI-DADE COLLEGE
Miami, FLHigh School Diploma -
Miami Northwestern Senior High School
Miami, FL06.1974
Skills
- Contract Negotiation Expertise
- Budget Development
- Quality Management Systems
- Staff Management
- Business Administration
- Hiring and Staffing
- Client Service
Timeline
OWNER
BREATH OF LIFE MINISTRY OF THE ARTS, INC
01.2015 - Current
Secretary
Miami-Dade County Water & Sewer Dept
03.2004 - 07.2016
Secretary
Miami-Dade County PERSONEL, HUMAN SERVICES, HUD
05.1987 - 03.2004
No Degree - Secretarial Studies And Office Administration
MIAMI-DADE COLLEGE
High School Diploma -
Miami Northwestern Senior High School
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