Gloriaanna Garcia
Summerville,SC
Summary
Reliable and motivated Certified Medical Assistant with over 8 years of experience in healthcare. Known for being a collaborative team player with a positive attitude and strong commination skills. Skilled in administering injections, medications, and IV therapy while providing high-quality, patient-centered care. Works well under pressure and thrives in fast-paced environments. Committed to maintaining an informative and supportive environment for both patients and staff
Overview
13
13
years of professional experience
Work History
Medical Tech/Translator
Medcare Urgent Care
Summerville, SC
05.2017 - Current
- Maintained confidentiality in matters related to patient, family and client facility staff
- Ordered diagnostic tests, scheduled appointments and maintained patient charts according to established protocols.
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Communicated triage information to primary care team to discuss disposition.
- Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Worked with clients to establish translation requirements and scope.
- Reviewed and updated translations to conform to contemporary trends and developments.
- Prepared examination rooms with necessary supplies and equipment.
Car Dealer
Stokes Honda Cars
North Charleston, SC
12.2015 - 02.2017
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Shared detailed information regarding options to help customers make decisions.
- Documented conversations with customers to track requests, problems and solutions.
- Maintained strong call control and quickly worked through scripts to address problems.
Merchandiser
Belk Department Store
Summerville, SC
10.2013 - 11.2016
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
Education
Associate of Science -
Trident Technical College
Charleston, SC04-2024
GED -
Tacoma Community College
Tacoma, WA01-2011
Skills
- Critical Thinking
- Ethics and Confidentiality
- Time Management
- Customer interaction
- Intake and discharge
- Patient Analysis
- Immunizations
- Basic Life Support
- Patient and Family Education
- Phlebotomy
- IV Therapy
- Injections
- Patient Safety
- Fluent in Spanish
Timeline
Medical Tech/Translator
Medcare Urgent Care
05.2017 - Current
Car Dealer
Stokes Honda Cars
12.2015 - 02.2017
Merchandiser
Belk Department Store
10.2013 - 11.2016
GED -
Tacoma Community College
Associate of Science -
Trident Technical College