Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gloria Beatriz Quiroz

Stephenville,TX

Summary

I am an enthusiastic individual with a strong work ethic, capable of learning new skills quickly and following instructions. I have experience in customer service, some light construction work, and most recently as a quality assurance and food safety lab technician. I excel at multi-tasking to optimize productivity. I strive to increase efficiency through task prioritization and time management. I am proficient in leading teams and addressing needs/concerns of coworkers and customers alike in a professional and caring manner.

Overview

8
8
years of professional experience

Work History

Quality Assurance and Food Safety Lab Technician

Schreiber Foods Inc.
01.2023 - Current
  • Frequently and accurately followed complex testing procedures in a timely manner to ensure accurate test results and increase efficiency in the department.
  • Test all tanks, hoses and port during sanitation to ensure cleanliness within the plant
  • Tested finished products to ensure all ingredients were within company specifications.
  • Inspected manufactured products by reviewing visually and assessing dimensions.
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.

Front Desk Receptionist/Dental Assistant

Dental Excellence
07.2020 - 01.2023
  • Sterilization, chair side assisting, charting, x-ray processing-diptank, outgoing/incoming calls, escorted patients to back, file charts, schedule appointments, and tray set-up.

• Took and Mixed impressions

• Disinfected and operated autoclave

• Four-handed chair-side

• Take developed and mount x-rays

• Trimmed models make trays/temps and OSHA prescribed sterilizations.

• Operated the ultra-sonic post-operative instruction and oral hygiene as well as period charting

  • Oversee front-office operations and provide impeccable customer service.
  • Finances: accounts payable/receivable, invoicing, and insurance billing.
  • Compliance with all healthcare facility and insurance requirements.
  • Sterilized rooms and prepped equipment and instruments for procedures daily
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
  • Enhanced customer satisfaction by providing efficient and professional front desk services
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits
  • Collected room deposits, fees, and payments
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Verified patient insurance eligibility and benefits
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse
  • Designed dental report card to explain patient dental health status and treatment plans
  • Exposed, developed and mounted dental x-rays
  • Prepared and sterilized instruments and materials for use by dentists
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions

Front Desk Receptionist/Dental Assistant

Community Dental Partners
12.2016 - 07.2020
  • Sterilization, chair side assisting, charting, x-ray processing-diptank, outgoing/incoming calls, escorted patients to back, file charts, schedule appointments, and tray set-up.

• Took and Mixed impressions

• Disinfected and operated autoclave

• Four-handed chair-side

• Take developed and mount x-rays

• Trimmed models make trays/temps and OSHA prescribed sterilizations.

• Operated the ultra-sonic post-operative instruction and oral hygiene as well as period charting

  • Oversee front-office operations and provide impeccable customer service.
  • Finances: accounts payable/receivable, invoicing, and insurance billing.
  • Compliance with all healthcare facility and insurance requirements.

Education

Associate of Arts - Dental Assisting

South Texas Vocational Technical Institute
Corpus Christi, TX
07.2011

High School Diploma -

The Master's Senior High School
Houston, United States
05.2009

Skills

  • Quality focus
  • Problem resolution
  • Customer assistance
  • Stocking and Replenishing
  • Adaptability
  • Staff Training
  • Coaching and mentoring
  • Friendly demeanor
  • Process improvement
  • MS Office and Mircosoft Excel
  • Cash register operations
  • Computer proficiency
  • Heavy lifting
  • Multi-tasking ability
  • Basic math skills
  • Cleaning procedures
  • Rapidly learn varied computer programs- Knowledgeable in Open Dental Software, Eagle soft software
  • Prepare complex reports for managed care organizations and insurance companies,
    ensuring full compliance with agency requirements and tight deadlines
  • Communicate dental concepts to patients using layman’s terms to facilitate
    understanding
  • Oversee front-office operations and provide impeccable customer service:
  • Finances: accounts payable/receivable, invoicing, and insurance billing
  • Compliance with all healthcare facility and insurance requirements

Timeline

Quality Assurance and Food Safety Lab Technician

Schreiber Foods Inc.
01.2023 - Current

Front Desk Receptionist/Dental Assistant

Dental Excellence
07.2020 - 01.2023

Front Desk Receptionist/Dental Assistant

Community Dental Partners
12.2016 - 07.2020

Associate of Arts - Dental Assisting

South Texas Vocational Technical Institute

High School Diploma -

The Master's Senior High School
Gloria Beatriz Quiroz