Gloria Claire Vega

Remediation Specialist II (Nov 2021 - Current)

• Continually exhibit attention to detail through remediating checks by ensuring the correct information is entered.
• Demonstrate ability to thrive in a fast pace work environment that cultivated multitasking skills that require top performance while maintaining departmental standards of quality.

Transaction Specialist II (Nov 2020 - 2021)

• Worked processes that required operating imaging and extracting equipment that mined checks and documents that were placed into batches.
• Cross trained for team coverage and confidently switched between functions as needed to maintain production and quality standards for the department.
• Inputted data into the system based on customer instruction while following departmental procedures.

• Greeted visitors, answered phones and directed inquiries to appropriate personnel.
• Utilized organization skills by scheduling appointments for patients such as consultations, pre-ops, surgeries, and post-ops.
• Organized and prepared staff meetings and travel arrangements for staff members and patients as required.
• Inputted data into database system accurately and timely.
• Marketing on social media.
• Communicating with potential patients/current patients on social media, email, or over the phone with any questions, concerns, or feedback.
• Handled insurance verification and claims; Billing
• Audited patients' financial accounts and documents.

• Received and tracked incoming inventory shipments.
• Performed cycle counts to maintain accurate inventory records.
• Established and maintained good relations with customers, vendors and transport companies.
• Assembled orders according to customer requests.
• Involved with accounts payable and invoicing.