Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gloria D. Hargrove

New Caney

Summary

Highly organized Administrative Assistant with proven background in office and support functions performing clerical duties to facilitate administrative operations. Leverages subject-matter knowledge and excellent judgment to satisfactorily accomplish assigned tasks. Proficient in computer hardware and software applications and adheres to standard operating procedures to quickly learn new responsibilities and complete projects before deadline.

Overview

12
12
years of professional experience

Work History

General Clerk III- Contractor

Bowhead Marine/ ICE
02.2023 - Current

Hours per week- 40

Supervisor: April Ealy , Project Manager (256)-217-2028

Yes, you may contact the Supervisor

Essential Duties and Responsibilities:

  • Performing a variety of office support functions related to day-to-day business processes
  • Preparing non-legal memoranda and correspondence
  • Providing data gathering and analysis support for a variety of legal processes
  • Preparing case files for shipping and retention
  • Tracking mail distribution and monitor timelines
  • Transporting or moving boxes of record and files, which may require long periods od standing, walking, bending, reaching, pushing, pulling, and lifting heavy items up to approximately 50lbs
  • Applying standard office procedures to maintain business processes, such as keeping records, filing forms, typing correspondence, and preparing letters and packages for mailing, shipping, and storage
  • Reviewing and distributing incoming communications, files and documentation to clients, customers, and co-workers
  • Using computer software (e.g., Microsoft Office) to support basic office activities, such as inputting information into databases and templates, and updating and maintaining electronic office scheduling and tickler systems
  • Reviewing documents, forms, and records for accuracy and completeness, meeting time-sensitive deadlines according to schedule, and tracking changing requirements
  • Assisting with collecting and communicating information with customers, clients, and co-workers on items related to inquiries, such as the status of projects, updates to schedules, and alerts to approaching deadlines.

Administrative Assistant IV

Montgomery County Jail Infirmary
01.2022 - 02.2023

Hours per week- 40

Supervisor: Shanequa Branch,HSA MGR (936)-760-5861

Yes, you may contact the Supervisor

Essential Duties and Responsibilities:

  • Responsible to the HAS/Department Head for the completion of various office clerical assignments, coordinates personnel and medical reports and files, interrelates and works effectively with all levels of authority
  • Provide administration support to the Human Resource function as needed, including recordkeeping, benefits administration, 401(k) administration, leave of absence administration, file maintenance and HRIS entry
  • Ensure that medical staff members maintain current credentials and licenses to work legally in their field or specialty required by the Department of State Health
  • Maintain employee records (soft and hard copies)
  • Ensure I-9 completed in a timely manner and prepare paperwork for drug screening
  • Compliance with federal, state, and local employment and benefits laws and regulations.

Administrative Assistant IV

Harris County Public Health
07.2020 - 01.2022

Hours per week- 40

Dr. Saad Zaheer, Medical Director -(904)-716-9846

Yes, you may contact the Supervisor

Essential Duties and Responsibilities:

  • Support the work-related activities of the Epidemiology Surveillance Unit Lead and Deputy
  • Provides general administrative and clerical support, including composing, creating, editing, printing, and copying general business documents and correspondence; open, prioritize, and distribute mail
  • Answers, screens and & routes telephone calls and use appropriate telephone etiquette
  • Communicates with highest level of integrity and discretion in handling confidential information about the board, the application and selection process from individuals in the public and in other the departments
  • Performed human resources administration and recruiting /onboarding functions
  • Compliance with federal, state, and local employment and benefits laws and regulations
  • Excellent ability to solve problems and meet deadlines by managing multiple, competing priorities
  • Schedules appointments, maintain calendar, coordinate meetings, and functions, plans events, arrange catering, and makes travel arrangements
  • Communicates with highest level of integrity and discretion in handling confidential information.

Direct Support Professional

LT Home Health Care
05.2019 - 08.2020

Hours per week- 40

Supervisor: Latasha Green, Manager (832)-447-7130

Yes, you may contact the Supervisor

Essential Duties and Responsibilities:

  • Provide supervision and guidance for residents during skills building activities
  • Assist with daily living activities
  • Update resident cases note daily
  • Administers medications to individuals as assigned
  • Observes individuals for changes in behavior or health that may resulted from medication administration
  • Observes individual for evidence of injury or bruises and evaluates for changes in emotional and physical status.

ADMINISTRATIVE ASSISTANT

Ouachita Parish School Board, Richwood High School
01.2012 - 11.2018

Hours per week- 40

Supervisor: Sharilyn Loche, Principal (318) 361-0467

Yes, you may contact the Supervisor

Essential Duties and Responsibilities:

  • Managed a complex office environment with frequent interruptions, working with leadership, custodial, and maintenance
  • Provided administrative support for the principal in the areas of payroll, correspondence, reports
  • (budget, and maintenance)
  • Served as a liaison between school and staff, administration, and parents
  • Provided customer service with a high call volume
  • Processed employees’ and contractors’ vacation in management system
  • Trained and supervised student workers
  • Managed accounts payable and inventory of all equipment on campus
  • Collaborated with Technical support department.

Education

Bachelor of Arts - Business Management

LoneStar College
Conroe, TX
05.2025

Bachelor of Science - Business Administration

Robinson Business College
Monroe, Louisiana
09.1991

High School Diploma -

Richwood High School
Monroe, Louisiana
05.1986

Skills

  • File Organization
  • Time Management
  • Business Documentation
  • Processing Mail
  • File and Database Management
  • Operations Support
  • Mail Processing
  • Mail Handling
  • Customer Satisfaction
  • File Maintenance
  • Quality Control
  • Project Coordination
  • Staff Training
  • Confidentiality Handling
  • Office Equipment
  • Document Scanning
  • Attention to Detail
  • Multitasking Abilities
  • Customer Communication
  • Information Processing
  • Administrative Tasks
  • Proficient in Technology

Timeline

General Clerk III- Contractor

Bowhead Marine/ ICE
02.2023 - Current

Administrative Assistant IV

Montgomery County Jail Infirmary
01.2022 - 02.2023

Administrative Assistant IV

Harris County Public Health
07.2020 - 01.2022

Direct Support Professional

LT Home Health Care
05.2019 - 08.2020

ADMINISTRATIVE ASSISTANT

Ouachita Parish School Board, Richwood High School
01.2012 - 11.2018

Bachelor of Arts - Business Management

LoneStar College

Bachelor of Science - Business Administration

Robinson Business College

High School Diploma -

Richwood High School
Gloria D. Hargrove