Gloria Eneida Nieves Arvelo
Kissimmee,FL
Summary
Health Unit Coordinator with 10 years of progressive experience planning patient activities, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical jargon coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service in hospital setting. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Telemetry Monitor Technician
Advent Health Kissimmee
08.2022 - Current
- Observed and evaluated cardiac activity and reported changes to medical staff.
- Monitored and documented heart rhythms according to physicians' orders.
- Followed all protocols to respond to irregular cardiac activity.
- Demonstrated in-depth understanding of telemetry equipment functions.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
- Self-motivated, with a strong sense of personal responsibility.
Health Unit Coordinator
Advent Health Kissimmee
02.2022 - Current
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Responded to patient call lights to expedite appropriate follow-through.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Epic training
Education
Associate of Arts - Nursing Education
Bunker Hill Community College
Charlestown, MA06.2010
Certified - Medical Terminology Diploma
Bunker Hill Community College
Charlestown, MA06.2010
Skills
- Blood Pressure Measurement
- Patient Admission
- Reading Comprehension
- Cardiac Rhythm Monitoring
- HIPAA Regulations
- Treatment Options
- Patient Chart Management
Certification
- Certified BLS, Advent health - 2022-2023
- Project Management Essentials
Languages
Spanish
Professional Working
Timeline
Telemetry Monitor Technician
Advent Health Kissimmee
08.2022 - Current
Health Unit Coordinator
Advent Health Kissimmee
02.2022 - Current
Associate of Arts - Nursing Education
Bunker Hill Community College
Certified - Medical Terminology Diploma
Bunker Hill Community College
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