Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Kimberly Shoemaker

Aurora,CO

Summary

Seeking a career that offers stability and personal development focusing on the company needs. Self-motivated and offer a strong work ethic and determination to complete tasks with an emphasis in time management. Accurate and detail-oriented with extensive bookkeeping and clerical knowledge. Dedicated, focused, team player who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve projected goals and deadlines. Seeking a role of increased responsibility and room to grow and excel within the company.

Overview

17
17
years of professional experience

Work History

Provider Payroll Processor

Integrity Locums
11.2021 - Current
  • Frequent and open communication with team and department leadership
  • Act as point of contact for payroll related issues; communicate information to consultants and providers
  • Prepare documents for data entry
  • Enter data and ensure high level of accuracy of entered data to achieve timely collection of invoices
  • Resolve discrepancies and obtain additional information for incomplete documents
  • W9 and Direct Deposit accuracy
  • Generate invoices
  • Process timesheets
  • Assist with processing payroll for Integrity Healthcare Staffing Solutions
  • Work closely with Travel Department to meet invoice requirements for various facilities
  • Work closely with consultants and providers to ensure timely payroll processing
  • Exhibits professional and timely issue escalation
  • Practices issue resolution and presents solutions
  • Participates in communication and inbox management
  • Ownership of some, not all, department reporting responsibilities
  • Direct weekly timesheet submissions and invoice tracking
  • Demonstrates proactive communication
  • Familiarity with and maintenance of Form 1099, 592B (CA), CA withholdings (7%), New Mexico Gross Tax Receipts, and any other state reporting requirements
  • Complete verification of employment requests.

Credentialing Coordinator

Integrity Locums
08.2019 - 11.2021
  • Point of contact for clients, consultants, and providers during credentialing process
  • Credential assigned providers in accordance with medical staff rules and by-laws
  • Arrange hospital privileging for providers
  • Assist clients in gathering documents required to process hospital privileging application
  • Communicate with consultants on status of applications throughout privileging process
  • Maintain and update provider files in compliance with company policy
  • Review provider information for accuracy and completeness
  • Assist in training new employees
  • Conduct weekly credentialing meeting.

Customer Service Representative

Vortex Doors
05.2015 - 08.2019
  • Answer multiple incoming calls and direct to appropriate parties
  • Make outgoing sales and preventative maintenance calls
  • Schedule appointments with customers
  • Write proposals and send to customers
  • Order parts and materials needed for jobs
  • File work orders and files
  • Handle petty cash and expense reimbursements
  • Dispatch technicians
  • Order office supplies
  • Keep track of material that was ordered to keep customers informed
  • Enter timecard for payroll.

Office Assistant for Body Work

Sonic Automotive
04.2014 - 04.2015
  • Process credit card, check, and cash deposits and code them for correct accounts
  • Reconcile accounts and call on delinquent accounts
  • Work closely with insurance companies and estimators to receive payments
  • Create and code invoices for payment
  • Create purchase orders and repair orders
  • Handle petty cash and shift cash drawers
  • Help receptionist by answering incoming calls and filing.

Customer Service Rep

Sonic Automotive
06.2013 - 04.2014
  • Schedule appointments for customer's vehicle maintenance and repairs
  • Outbound appointment confirmation
  • Collect customer feedback to help improve customer satisfaction goals
  • Provide accurate and appropriate information in response to customer inquiries
  • Properly direct inbound calls in phone queues to improve call flow
  • Manage incoming and outgoing calls
  • Build customer loyalty by placing follow-up calls for customers.

Office Assistant of Facilities Service Center

University of Denver
04.2009 - 10.2012
  • Process average of 450 invoices per month for large-scale organization
  • Code general ledger and process vendor invoice payments
  • File
  • Research and resolve billing and invoice problems
  • Prepare purchase orders and work orders
  • Maintain utility data entry
  • Manage fleet inventory
  • Generate month-end reports
  • Process payroll
  • Answer multiple phone lines.

Accounts Payable Clerk

University of Denver
06.2007 - 04.2009
  • Process average of 600 invoices per month for large-scale organization
  • Code general ledger and process vendor invoice payments
  • Coordinate approval processes of all accounts payable invoices
  • Research and resolve billing and invoice problems
  • Check printing, mailing, and filing.

Skills

  • Excellent organization skills
  • Ten Key by touch
  • Proficient in Microsoft Word, Excel, Outlook
  • Answer up to 35 incoming phone lines and direct to appropriate parties
  • Key invoices (150 /day)
  • Match checks to invoice, cutting checks, writing up Work Orders and Purchase Orders
  • Data Entry
  • Running reports for Month End
  • Processing payroll
  • Maintain Energy Cap Utility Data base and providing proposals for customers
  • Excellent at multitasking with emphasis on accuracy and optimal timing

Accomplishments

  • Researched and resolved billing problems that had been previously missed
  • Assisted with the implementation of the Utility Data Base system for the University of Denver
  • Improved office organization by compiling all Utility Data usage and imputing it into the Utility Data base
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment
  • Assisted with payroll preparation and entered data into cumulative payroll document
  • Facilitated onboarding of new employees by answering questions and processing paperwork

Timeline

Provider Payroll Processor

Integrity Locums
11.2021 - Current

Credentialing Coordinator

Integrity Locums
08.2019 - 11.2021

Customer Service Representative

Vortex Doors
05.2015 - 08.2019

Office Assistant for Body Work

Sonic Automotive
04.2014 - 04.2015

Customer Service Rep

Sonic Automotive
06.2013 - 04.2014

Office Assistant of Facilities Service Center

University of Denver
04.2009 - 10.2012

Accounts Payable Clerk

University of Denver
06.2007 - 04.2009
Kimberly Shoemaker