GLORIA J. BENTON
Parkville,MD
Summary
Motivated Registered Nurse offering more than 13 years of expertise in the nursing field committed to optimizing the quality of patient care while reducing costs to both the patient and provider. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Utilization Review Nurse
Johns Hopkins HealthCare LLC
Hanover, MD
03.2022 - Current
- Evaluate medical guidelines and benefit coverage to determine appropriateness of services.
- Submit cases for criteria failures and help facilitate resolutions and approvals.
- Maintain all utilization review documentation through InterQual
Hospital Transition Coordinator
CareFirst Blue Cross / Blue Shield
Baltimore, MD
09.2015 - 03.2022
- Asked appropriate open-ended questions to discover individual needs and requirements.
- Collaborated with service members to provide effective transition planning.
- Coordinated community resources and secured referrals to achieve positive clinical outcomes and reduce hospital re-admissions.
Case Manager / Utilization Review
Mercy Medical Center
Baltimore, MD
09.2010 - 09.2015
- Identified care needs of individual patients and coordinated responses based on physician advice and insurance limitations.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Clinical Nurse III
Mercy Medical Center
Baltimore, MD
09.2010 - 09.2015
- Alternate charge nurse on 32 bed Progressive Care Unit
- Planned and coordinated day-to-day administrative and operational functioning of a 32-bed PCU
- Supported the nurse manager in operating the unit by controlling the quality of service, cost-effectiveness, and patient safety.
- Maintained patient confidentiality by protecting unauthorized access to personal information.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
Application Specialist
The Whiting-Turner Contacting Company
Towson, Maryland
05.2000 - 09.2010
- Devised technical strategies, created system designs and developed presentation materials for applications.
- Created manuals and published guidelines for proper use of systems.
- Trained staff on proper use of systems and conducted orientation seminars.
Assistant Engineer
The Whiting-Turner Contracting Company
Towson, Maryland
01.1998 - 09.2000
- Determined manpower, schedules and material needed to successfully execute $4.3 million project
- Adhered to timelines to meet quality assurance targets.
- Administered project contracts and coordinated project meetings
- Prepared standard reports and documentation to communicate results to senior management.
Education
Bachelor of Science - Nursing
Walden University
Associate of Science - Nursing
Community College of Baltimore County
Associate of Science - Construction Management
The Community College of Baltimore County
Skills
CollaborationCompassion
Proficient in Microsoft Office, InterQual and Epic
Cultural awarenessDetail-orientedSelf-motivated professionalInterpersonal and written communication
Documentation and reporting
Discharge planning coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Utilization Review Nurse
Johns Hopkins HealthCare LLC
03.2022 - Current
Hospital Transition Coordinator
CareFirst Blue Cross / Blue Shield
09.2015 - 03.2022
Case Manager / Utilization Review
Mercy Medical Center
09.2010 - 09.2015
Clinical Nurse III
Mercy Medical Center
09.2010 - 09.2015
Application Specialist
The Whiting-Turner Contacting Company
05.2000 - 09.2010
Assistant Engineer
The Whiting-Turner Contracting Company
01.1998 - 09.2000
Bachelor of Science - Nursing
Walden University
Associate of Science - Nursing
Community College of Baltimore County
Associate of Science - Construction Management
The Community College of Baltimore County