Summary
Overview
Work History
Education
Skills
Timeline
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Gloriana Sablan

Gloriana Sablan

Denver,Colorado

Summary

Dedicated Ramp Agent with United Airlines, skilled in baggage handling and safety compliance. Achieved significant reductions in turnaround times through effective team collaboration and precise equipment operation. Demonstrated strong attention to detail and adaptability in high-pressure environments, ensuring on-time departures and enhanced operational efficiency. Committed to maintaining a safe and organized ramp area.

Overview

2
2
years of professional experience

Work History

Ramp Agent

United Airlines
05.2023 - Current
  • Operated ground support equipment to assist with aircraft arrivals and departures.
  • Ensured safety protocols were followed during loading and unloading processes.
  • Communicated effectively with team members to coordinate ramp operations.
  • Monitored baggage handling systems for efficient cargo transfer.
  • Assisted in maintaining cleanliness and organization of ramp area.
  • Learned operational procedures and safety regulations quickly for effective performance.
  • Adapted to changing weather conditions while executing ramp duties efficiently.
  • Supported team in managing on-time aircraft turnaround processes effectively.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
  • Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
  • Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Connected electrical power unit and hoses to aircraft.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
  • Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
  • Conducted thorough pre-flight checks for cargo and luggage, ensuring compliance with weight and safety regulations.
  • Leveraged technology to track and manage luggage and cargo more effectively, significantly reducing error rates.
  • Ensured safe and efficient loading and unloading of cargo, leading to smoother and quicker turnarounds.
  • Improved team response times to incoming aircraft, optimizing use of manpower and resources.
  • Enhanced team coordination by effectively communicating with pilots and ground crew to ensure timely departures.
  • Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.
  • Improved baggage handling processes, significantly reducing instances of lost or mishandled luggage.
  • Fostered culture of safety, resulting in fewer workplace accidents and injuries.
  • Operated ground support equipment with precision, minimizing wear and tear through proper handling.
  • Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
  • Facilitated team-oriented environment, boosting morale and productivity among ramp agents.
  • Reduced equipment downtime by conducting regular maintenance checks and coordinating repairs as needed.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

High School Diploma -

Northern Marianas College
As Terlaje, Northern Marianas Islands

Skills

  • Ramp service
  • Loading and unloading
  • Heavy lifting
  • Baggage handling
  • Safety procedures compliance
  • Safety procedures
  • Ramp security
  • Team leadership
  • Crew assistance
  • Baggage management
  • Baggage tag checks
  • Load planning communication
  • Vehicle operation
  • Flexible schedule
  • Dependable and responsible
  • Ground support services
  • Security awareness
  • Airfield safety regulations
  • Inclement weather tolerance
  • Hazardous materials
  • Equipment inspection
  • Corporate policies
  • FAA regulations
  • Arrival/departure procedures
  • Willing to learn
  • Lifting and sorting
  • Safety precautions
  • Critical thinking
  • Team collaboration
  • Attention to detail
  • Health and safety compliance
  • Stacking and staging
  • Materials handling safety training
  • Material handling
  • Physical strength and stamina
  • Visual inspection
  • Damage prevention
  • Protective equipment use

Timeline

Ramp Agent

United Airlines
05.2023 - Current

High School Diploma -

Northern Marianas College