Gloriana Torres
San Diego,CA
Summary
Detail-oriented Shipping and Receiving Clerk with proven ability in shipment tracking and inventory management. Committed to enhancing workflow processes and ensuring safety compliance.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Shipping and Receiving Clerk
Compass Group Inc.
10.2022 - Current
- Managed inbound and outbound shipments, ensuring accurate documentation and timely processing.
- Coordinated with vendors to schedule deliveries and resolve discrepancies efficiently.
- Operated warehouse management systems to track inventory levels and shipping schedules.
- Trained new staff on proper handling of materials and safety protocols for shipping tasks.
- Improved workflow processes by implementing best practices in inventory control and logistics.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Trained new staff on warehouse procedures, ensuring a high standard of workmanship and safety practices.
- Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
Assistant Manager
Popeyes® Louisana Kitchen
02.2018 - 09.2022
- Developed and implemented staff training programs to enhance team performance.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Collaborated with management on strategic initiatives to boost customer satisfaction scores.
- Supervised daily operations to ensure adherence to quality and service standards.
- Led scheduling efforts to optimize labor resources for peak business hours.
- Ensured compliance with health and safety regulations across all operational areas.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Education
High School Diploma -
Mira Mesa Hight School
San Diego, CASkills
- Attention to detail
- Self-motivated
- Shipping and receiving
- Time management
- Package handling
- Teamwork and cooperation
- Material handling
- Shipment tracking
- Safety procedures
- Invoice reconciliation
- Inventory software
- Warehouse equipment operation
- Safety compliance
- Loading dock management
- Warehouse layout understanding
- Receiving procedures
- Shipping label preparation
- Pallet jack use
- Shipping status monitoring
- Materials handling
- Box and container packing
- Package preparation
- Handheld scanners
- Hazardous materials
Certification
- Shipper Training - October 2022
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shipping and Receiving Clerk
Compass Group Inc.
10.2022 - Current
Assistant Manager
Popeyes® Louisana Kitchen
02.2018 - 09.2022
High School Diploma -
Mira Mesa Hight School