Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gloriann Otero-Richards

Olympia

Summary

Skilled payroll professional with extensive expertise in payroll processing, compliance, and benefits administration. Known for strong team collaboration and adaptability to changing needs, ensuring accurate and timely payroll execution. Adept at utilizing payroll software, handling tax regulations, and providing strategic payroll solutions. Dependable and resourceful, fostering results-driven environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Payroll Specialist

McLane Company
08.2022 - Current
  • Monitor and track pay related transactions for drivers using Peoplesoft. Research missing data related to cases, stops, and miles as well as hours worked. Calculate overtime and vacation or holiday eligibility.
  • Work with supervisors to correct driver pay before submitting time for processing. Compile and record driver case, stops, miles as well as time spent driving. Compute pay due to drivers, vacation eligibility, holiday pay, etc. Also oversee all compliance and DQ files for all drivers.

Transportation Clerk

Core-Mark International, Inc.
08.2021 - 06.2022
  • Assist with the dispatching of drivers and notifying customers on route changes. Answering incoming calls from customers, drivers, and internal departments. Maintaining all DOT required files and other reports (vehicle inspection, fuel, and mileage). Inputting data into computer system and generate reports as needed. Monitoring documentation for renewals such as drivers, licenses, and medical cards.
  • Coordinating aspects of the hiring process; such as pre-employment testing and paperwork. Assisting with the processing of driver payroll. Performing other tasks and duties as assigned.

DOT Compliance Lead

Seattle Solutions LLC
08.2020 - 07.2021
  • Assist in managing the Hours of Service compliance aspect of the Safety Department by following up on Hours of Service violations and unassigned drive time. Assist in managing the dash cam program, including coaching, counseling and disciplining of drivers when needed. Manage the permitting of all company equipment by liaising with internal staff and external vendors. Provide operations and drivers information on all updated permits to ensure timely dispersal to remain compliant. Assist in taking motorist accident calls and helping with recording and reporting these at the Safety Manager's direction. Field potential incoming driver and owner operator calls to the Safety Manager for further consideration.

DOT Compliance Coordinator/HOS Specialist

Kam-Way Transportation
06.2018 - 08.2020
  • Ensure driver Alert list is up to date in regards too medical card and Driver License Expiring, etc. Maintain current and accurate records in company files, both paper and electronic. Assist in managing ELD alerts.
  • Answer call flow and ensure a high level of customer service is emphasized at all levels. Ensure all drivers are performing all of their necessary tasks and responsibilities. Work closely with operations personnel to implement and manage detailed systems to ensure compliance with Federal and State DOT Regulations and company requirements. Manage Driver Qualification Files and ensuring compliance with FMCSA regulations. Monitor driver MVR's. Train new drivers in ELD. Monitor dash cams for company fleet.
  • Create new driver training binders. Keep track of all driver logs and violations, OTR and local. Intake all driver accidents and report them to insurance. Monitor FMCSA portal and Vigil lo for vehicle inspection reports. Other miscellaneous duties as business required. Perform all Verifications of Employment for all previous drivers. I also work in conjunction with the recruiting department, verifying employment, background checks (PSP) and verifying pre-employment drug screen results.

Administrative Assistant

Pierce Flooring & Design
08.2015 - 08.2016
  • As a Commercial Project Assistant, my role is to follow through with each contract we received from start to finish. We bid on commercial flooring jobs. Once we are awarded the job, I started a file and prepared all submittals going for the contractor. Submittals contained samples of each product in the bid along with product information for each item. I ordered all the product and kept track of it. I also in charge of the Progress Billing for all awarded jobs, big and small. I kept track of all the A/R for the commercial department. I performed payroll for all the installers for all work orders turned in, as well as gave them their work orders for all of their jobs.

Shipping Coordinator

Rocky Mountain Log Homes
08.2010 - 10.2013
  • As the Shipping Coordinator for the company, it was my job to make sure all log homes and materials were shipped accordingly to the home purchasers, whether they were domestic or international I was the last point of contact with the customer before the homes were delivered to the job sites. I lined up semi trucks to load at the yard and made sure all the materials for these homes were on these trucks. I created the bill of ladings for each shipment. I also made sure if permits were needed, they were ready prior to the drivers leaving the yard. I also did all the labor job costing for all homes built in the yard. I receipted purchase orders and kept track of all freight costs.

Shipping & Receiving/ Accounting Clerk

KLS Hydraulics & Machine Works
10.2010 - 08.2013
  • At KLS Hydraulics, I was in charge of all inventory being received or shipped. I kept track of all inventory and placed orders for restock. I performed cycle counts periodically to ensure accuracy of all inventory.
  • I rearranged inventory to make room for new product. I invoiced all parts for customers. My job also consisted of calculating weekly time cards for all employees for payroll and A/P.

Customer Service Representative

Labor Ready Inc
03.2008 - 04.2010
  • At Labor Ready, I called customers to generate repeat sales and/or set sales appointments. I also assisted new applicants with the employment process, answered questions and qualified potential temporary associates for eligibility to work. I also assisted with dispatch by preparing work tickets, distributing safety equipment, selecting temporary associates for job assignments and directing them to their job site location. I did the A/R for the branch also assisted in temporary associate pay outs everyday on completed work tickets.

Education

Certificate of Technical Studies - Computer Programming

Allied School of Technology
Puerto Rico
02-1994

Skills

  • Lytx Dash Cam System (1 year)
  • Fluent
  • Oracle
  • Workday (1 year)
  • Account reconciliation
  • Former OTR Truck Driver (3 years)
  • Accounts payable
  • Qualcomm (2 years)
  • Call Center (3 years)
  • Osha
  • Accounting
  • Typing (10 years)
  • Safety
  • Outlook
  • Accounts receivable
  • Sage
  • RFMS Software (1 year)
  • TMW Trucking Software (3 years)
  • English
  • Quickbooks (2 years)
  • 10-Key (10 years)
  • QuickBooks
  • PeopleSoft (2 years)
  • Spanish
  • Sage 100 Contractor (4 years)
  • Peoplenet ELD System (3 years)
  • Medical Billing (Less than 1 year)
  • Typing
  • Data entry
  • Keeptruckin ELD System (Less than 1 year)
  • Microsoft Excel
  • Omnitracs ELD System (3 years)
  • Customer service
  • PeopleSoft
  • Drug Safety
  • Construction
  • Payroll
  • Samsara ELD System (Less than 1 year)
  • Communication skills
  • Logistics
  • Payroll training
  • Payroll accounting
  • Employee relations
  • Wage and hour laws
  • Direct deposit management
  • Timekeeping systems
  • Proficient in [software]
  • Bi-weekly payroll processing
  • Payroll policies
  • Payroll management
  • Payroll auditing
  • Compliance
  • Due diligence
  • Bi-weekly payroll management
  • New hire processing
  • Employee file maintenance
  • Telephone and email etiquette
  • Payroll administration experience
  • Check writing
  • Payroll processing
  • Meeting deadlines
  • Research support
  • Data auditing assistance
  • Excellent writing skills
  • Analytical skills
  • Ten-key operator
  • Daily payroll activities
  • Payroll reviews
  • Payroll policies and procedures
  • Payroll documentation
  • I-9 documentation
  • Microsoft office
  • Attention to detail
  • Payroll reconciliation
  • Decision-making
  • Reviewing data
  • Timecard management

Certification

Driver's License

Languages

Spanish
Native or Bilingual

Timeline

Senior Payroll Specialist

McLane Company
08.2022 - Current

Transportation Clerk

Core-Mark International, Inc.
08.2021 - 06.2022

DOT Compliance Lead

Seattle Solutions LLC
08.2020 - 07.2021

DOT Compliance Coordinator/HOS Specialist

Kam-Way Transportation
06.2018 - 08.2020

Administrative Assistant

Pierce Flooring & Design
08.2015 - 08.2016

Shipping & Receiving/ Accounting Clerk

KLS Hydraulics & Machine Works
10.2010 - 08.2013

Shipping Coordinator

Rocky Mountain Log Homes
08.2010 - 10.2013

Customer Service Representative

Labor Ready Inc
03.2008 - 04.2010

Certificate of Technical Studies - Computer Programming

Allied School of Technology

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