Glorianna Klingensmith
Rome,Georgia
Summary
Driven and compassionate professional with extensive experience in both healthcare and hospitality management. At Seven Hills Place, enhanced patient comfort and safety, while as a Restaurant Manager at Steak N Shake, significantly improved service quality and staff skillset. Excels in compassionate care, customer service, and fostering positive environments. Demonstrates dependability and a results-driven approach, with a focus on achieving exceptional outcomes in patient support and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Care Partner
Seven Hills Place
03.2018 - 03.2020
- Enhanced patient comfort by providing personalized care and support throughout their stay..
- Provided emotional support to patients and families, fostering a positive environment during difficult times.
- Maintained accurate documentation of patient progress, enabling effective communication among healthcare professionals.
- Facilitated the smooth transition between shifts by providing detailed hand-off reports to incoming care partners.
- Ensured patient safety through regular room checks and vigilance regarding potential hazards or concerns.
- Delivered compassionate end-of-life care, providing comfort and dignity during the final stages of life.
- Contributed to a welcoming atmosphere by maintaining clean and organized patient rooms, common areas, and workspaces.
Restaurant Manager
Steak N Shake
08.2013 - 07.2018
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
Education
High School Diploma -
Pepperell High School
Lindale, GA05.2013
Skills
- Compassionate Care
- End of life care
- Mobility support
- Dependable and Responsible
- Housekeeping
- Customer Service
- Punctual and Hardworking
Timeline
Care Partner
Seven Hills Place
03.2018 - 03.2020
Restaurant Manager
Steak N Shake
08.2013 - 07.2018
High School Diploma -
Pepperell High School
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