Gloriela Diaz

• Prepared high-quality beverages following established recipes and standards.
• Ensured cleanliness and organization of workstations to maintain a safe environment.
• Processed customer transactions accurately using point-of-sale systems.
• Provided exceptional customer service, addressing inquiries and resolving concerns promptly.

• Delivered high-quality customer service by anticipating needs and upholding Athleta’s brand values.
• Efficiently processed POS transactions, including credit, cash, exchanges, returns, and refunds with accuracy.
• Maintained a clean and organized inventory; curated seasonal displays to highlight rotating merchandise.

• Conducted research on sustainable horticultural practices to enhance project outcomes.
• Collaborated with team members to develop maintenance protocols for installed systems.

• Supervised small groups of 2nd–5th-grade students, fostering a positive and inclusive environment.
• Developed and implemented engaging, grade-appropriate lesson plans with a focus on STEAM subjects.
• Prepared and organized materials to support daily programming and hands-on learning activities.
• Provided homework assistance and one-on-one academic support as needed.
• Promoted creativity, curiosity, and collaboration through interactive projects and activities.

• Contributed to a pilot academic program supporting Latinx students in STEM during the COVID-19 pandemic.

• Co-developed and implemented a culturally responsive STEM curriculum tailored for remote learning.

• Educated students and families on CDC-recommended health guidelines to promote safety and wellness.

• Helped ensure continuity in students’ education by integrating health practices into learning environments.

• Strengthened community outreach and support through clear communication