Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Glorimar Collado

Lakeland,FL

Summary

With a proven track record at Walmart, I excel in inventory control and customer engagement, demonstrating exceptional teamwork and efficiency. My adeptness in using computerized inventory systems and providing top-notch service has significantly contributed to reducing shrink by 15%, showcasing my ability to enhance operational productivity and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Stocking Associate

Walmart
Orlando, FL
03.2016 - 11.2024
  • Assisted customers in locating products on the shelf or in the backroom.
  • Inspected returned merchandise for damage before restocking the shelves.
  • Organized backroom areas, ensuring all items were properly stored and labeled.
  • Provided excellent customer service by responding courteously to inquiries.
  • Rotated stock from older to newer products when necessary to ensure quality control standards.
  • Assisted customers with carrying large purchases out of the store.
  • Monitored stock levels throughout the day and notified management when additional product was required.
  • Checked expiration dates on perishable items to ensure freshness.
  • Performed inventory counts of merchandise regularly.
  • Ensured all products were correctly priced and tagged before stocking shelves.
  • Maintained cleanliness of the sales floor, including sweeping, dusting, and mopping, as needed.
  • Restocked damaged goods onto shelves after repairs had been made.
  • Unloaded delivery trucks and verified contents against invoices.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Received shipments of merchandise and stocked shelves according to store requirements.
  • Implemented loss prevention strategies to minimize shrinkage.
  • Added incoming items to inventory using company software.
  • Arranged products on shelves, following merchandising guidelines.
  • Attached are price labels for products, and updated sales floor signs.
  • Inspected items received for damage or other issues.
  • Unloaded goods using hand trucks or other equipment to receive merchandise.
  • Operated tracking scanners to update and maintain accurate inventory information.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out-of-date items from the sales floor.
  • Lifted materials of varied weights regularly.
  • Coordinated with management to identify and resolve inventory discrepancies.
  • Palletized merchandise for easy movement to sales floor locations.
  • Maintained a neat, safe, and orderly workspace to prevent accidents and injuries.
  • Operated forklift and pallet jack to transport heavy loads.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Received and counted stock items, recording data manually or on the computer for inventory purposes.
  • Printed accurate labels and applied them to boxes, crates, and containers before shipment.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Faced products on shelves and displays to meet company policies.

Deli Associate

Publix Grocery Store
Orlando, FL
03.2015 - 03.2016
  • Stocked shelves with a variety of deli meats and cheeses, by company guidelines.
  • We weighed portions accurately using scales for bulk items, such as cheese or cold cuts.
  • Performed daily opening and closing duties, such as cleaning up spills and sanitizing surfaces.
  • Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
  • Provided accurate information about product ingredients upon request.
  • Greeted customers, provided excellent customer service, and answered questions regarding deli products.
  • Resolved customer complaints promptly and courteously to ensure customer satisfaction.
  • Rotated products on shelves to ensure that freshness and quality standards were met.
  • Calculated the cost of orders and accepted payment in cash or credit card format.
  • Assisted in ordering supplies needed to maintain adequate inventory levels.
  • Organized storage areas to maximize efficiency while keeping products safe from contamination.
  • Maintained a high level of professionalism while interacting with customers and coworkers alike.
  • Restocked condiments such as pickles, olives, peppers, onions, as necessary throughout the day.
  • Ensured all food items were stored at appropriate temperatures, according to health code standards.
  • Adhered to company policies and procedures related to food handling processes.
  • Operated cash registers accurately to process customer payments efficiently.
  • Prepared sandwiches according to customer specifications.
  • Checked expiration dates on packaged goods before placing them on display.
  • Maintained cleanliness of the deli area, including tables and counters.
  • Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
  • Cleaned work areas regularly to maintain hygiene standards established by the company.
  • Maintained records of sales transactions using the POS system.
  • Followed recipes and customer requests to prepare meals.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Completed orders by slicing, weighing, packaging, and pricing meats and cheeses.
  • Cleaned utensils, dishes, and glasses for customer use.
  • Assessed customer needs, evaluated food allergies, and suggested additional menu items as appropriate.
  • Documented and entered special orders for event catering and party trays.
  • Acquired new skills to support the team and further accommodate customer needs.
  • Used mental math and available tools to total materials needed, costs, and payments due.
  • Maintained work areas to reduce the potential for illness or injury.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Store perishable food items in the freezer or refrigerator to protect them from spoilage.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Updated food displays, cases, and other customer-facing areas to increase sales of special items.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash, and maintaining machinery.
  • Distributed new item samples to customers to allow individuals to try products before purchase.
  • Answered telephone inquiries about available menu items, products, and services, and delivered appropriate information so customers could make valid choices.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Offered samples to promote and upsell specials.
  • Informed customers of deli specials to increase profits.
  • Responded to customer questions regarding product availability.
  • Restocked napkins, condiments, and utensils in self-service areas during slow periods.
  • Maintained safe food handling practices to prevent germ spread.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Oversaw inventory in the buffet and reported replacement needs to kitchen management.
  • Stored food in designated areas, following wrapping, dating, food safety, and rotation procedures.
  • Talked pleasantly with customers while taking orders, and promoted a positive image for the business.
  • Processed payments on a cash register, and counted back bills and change to patrons.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide a clean, welcoming dining environment.
  • Processed cash and credit card payments, promptly returning receipts, coins, bills, and payment cards to customers.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Closely adhere to food safety and sanitation procedures established by the company and regulatory agencies.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Townsend, GA
05-2005

Skills

  • Production leadership
  • Shelf restocking
  • Order fulfillment
  • Unloading merchandise
  • Inventory control
  • Loading and unloading
  • Warehouse Safety
  • Heavy lifting
  • Labeling accuracy
  • Product pricing
  • Stockroom maintenance
  • Stock rotation
  • UPCs checking
  • Pallet jack operation
  • Workplace adaptability
  • Team collaboration
  • Workplace cleanliness
  • Computerized inventory systems
  • Equipment safety
  • Cleanliness and sanitation
  • Register operations
  • Proper food handling
  • Order taking accuracy
  • Food preparations
  • Preparing food items
  • Point of sale systems
  • Customer engagement
  • Upselling strategies
  • Knife handling skills
  • Food safety
  • Accurate money handling
  • Shrink control
  • Meat slicing expertise
  • Sandwich making
  • Product Sampling
  • Cooking

Languages

Spanish
Professional

References

References available upon request.

Timeline

Stocking Associate

Walmart
03.2016 - 11.2024

Deli Associate

Publix Grocery Store
03.2015 - 03.2016

High School Diploma -

Cornerstone Christian Correspondence School
Glorimar Collado