Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 20 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Detail Technician
Ferrara Fire Apparatus
Holden, LA
02.2020 - Current
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Washed, waxed and buffed vehicle bodies for professional shine.
Vacuumed interiors of vehicles to remove dirt and debris.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Administrative Assistant
GC Company
Guaynabo, PR
12.2009 - 12.2011
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Made quote and invoice
Payroll administrator
Mortgage Loan Analyst
BBVA Mortgage
Hato Rey, PR
06.2005 - 11.2008
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Monitored pipelines to track and log status of loans.
Explained very technical financial information to applicants in easy to understand language.
Proactively identified solutions for customers experiencing credit issues.
Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working
Working for approved mortgage loan with the underwriting.
Education
MBS
Hato Rey, PR
08.2008
Mortgage Loan Closer - Mortgage Bank
MBS
Hato Rey, PR
08.2006
Mortgage Loan Analyst - Mortgage Bank
MBA
Hato Rey, PR
04.2006
Skills
Adaptable and Flexible
Positive Team Player
Industrial Equipment Operation
Exterior Waxing
Productivity and Time Management
Creative Solutions
Customer Service Orientation
Team Cooperation
Customer Loyalty
Complex Problem-Solving
Certification
Certified Mortgage Loan Closer- MBS
Certified Mortgage loan Analyst- MBS
Bookkeeping Assistant-MBTI
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Detail Technician
Ferrara Fire Apparatus
02.2020 - Current
Administrative Assistant
GC Company
12.2009 - 12.2011
Mortgage Loan Analyst
BBVA Mortgage
06.2005 - 11.2008
MBS
Mortgage Loan Closer - Mortgage Bank
MBS
Mortgage Loan Analyst - Mortgage Bank
MBA
Certified Mortgage Loan Closer- MBS
Certified Mortgage loan Analyst- MBS
Bookkeeping Assistant-MBTI
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