Hi, I’m
GLORIMAR ROSARIO
Customer Service/ Data Entry
Carson,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry position. Ready to help team achieve company goals.
Overview
7
years of professional experience
2
Languages
Work History
SpaceXHawthorne, CA
Catering Coordinator
02.2020 - 09.2023
Job overview
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Maintained extensive calendar of events and attended necessary event meetings and conference calls.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Implemented effective inventory control by monitoring and reordering food stock and dry goods.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction.
Fogo de Chao Brazilian SteakhouseBeverly Hills, CA
Hostess
01.2017 - 01.2020
Job overview
- I scheduled reservations via phone call or online and made sure to verify confirmations or cancellations to avoid overbooking.
- I followed the seating chart to maintain dining flow and performed opening and closing duties as needed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Dolex Dollar Express IncLos Angeles, CA
Sales Associate
09.2016 - 01.2017
Job overview
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, and receipts to customers.
- Built customer loyalty and retention by delivering excellent service experiences.
- Managed efficient cash register operations such as money transfers, check cashing and money order sale.
- Scanned and filed receipts and documents in order to keep an accurate customer record.
- Kept up to date customer information using company system to perform cancellations and refunds.
Education
Interamerican University of Puerto Rico
Associates Degree from Radiologic Technology
07.2008 - 1 2012
Francisco Morales High School
High School Diploma
08.2005 - 1 2008
Skills
Strong Communication Skills
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Timeline
Catering Coordinator
SpaceX
02.2020 - 09.2023
Hostess
Fogo de Chao Brazilian Steakhouse
01.2017 - 01.2020
Sales Associate
Dolex Dollar Express Inc
09.2016 - 01.2017
Interamerican University of Puerto Rico
Associates Degree from Radiologic Technology
07.2008 - 1 2012
Francisco Morales High School
High School Diploma
08.2005 - 1 2008
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