Hi, I’m
GLORIMAR ROSARIO
Customer Service/ Data Entry
Carson,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry position. Ready to help team achieve company goals.
Overview
7
years of professional experience
2
Languages
Work History
SpaceXHawthorne, CA
Catering Coordinator
02.2020 - 09.2023
Job overview
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Maintained extensive calendar of events and attended necessary event meetings and conference calls.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Implemented effective inventory control by monitoring and reordering food stock and dry goods.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction.
Fogo de Chao Brazilian SteakhouseBeverly Hills, CA
Hostess
01.2017 - 01.2020
Job overview
- I scheduled reservations via phone call or online and made sure to verify confirmations or cancellations to avoid overbooking.
- I followed the seating chart to maintain dining flow and performed opening and closing duties as needed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Dolex Dollar Express IncLos Angeles, CA
Sales Associate
09.2016 - 01.2017
Job overview
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, and receipts to customers.
- Built customer loyalty and retention by delivering excellent service experiences.
- Managed efficient cash register operations such as money transfers, check cashing and money order sale.
- Scanned and filed receipts and documents in order to keep an accurate customer record.
- Kept up to date customer information using company system to perform cancellations and refunds.
Education
Interamerican University of Puerto Rico
Associates Degree from Radiologic Technology
07.2008 - 1 2012
Francisco Morales High School
High School Diploma
08.2005 - 1 2008
Skills
Strong Communication Skills
Ease of learningBasic knowledge in Microsoft Office and Related programs
Scheduling
Attention to detail
Workflow planning
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Catering Coordinator
SpaceX
02.2020 - 09.2023
Hostess
Fogo de Chao Brazilian Steakhouse
01.2017 - 01.2020
Sales Associate
Dolex Dollar Express Inc
09.2016 - 01.2017
Interamerican University of Puerto Rico
Associates Degree from Radiologic Technology
07.2008 - 1 2012
Francisco Morales High School
High School Diploma
08.2005 - 1 2008