Glorimil Forty García
Fajardo,P.R.
Summary
A managerial position in the Hotel Industry.
Overview
21
21
years of professional experience
Work History
Director of Restaurants
St. Regis Bahia Beach Resort
Rio Grande
12.2023 - Current
- Strategic Planning: Develop and implement strategies to enhance the dining experiences across the resort's restaurants
- This includes creating and overseeing menus, setting dining standards, and planning promotions or special events
- Operational Management: Oversee the daily operations of all resort restaurants
- This involves managing staff, ensuring efficient service, and maintaining high standards of food quality and hygiene
- Financial Oversight: Manage budgets and financial performance for the restaurants
- This includes monitoring costs, setting pricing strategies, and analyzing financial reports to ensure profitability
- Staff Leadership: Recruit, train, and manage restaurant staff
- Foster a positive working environment and provide ongoing training to ensure exceptional service
- Guest Experience: Ensure that guests have memorable dining experiences by maintaining high standards of service, addressing any concerns or complaints, and implementing guest feedback to improve operations
- Vendor and Supplier Relations: Build and maintain relationships with vendors and suppliers to ensure the best quality ingredients and supplies are sourced efficiently.
Restaurant & Bar Manager
St Regis Bahia Beach Resort
Rio Grabde, Puerto Rico
07.2021 - 12.2024
- Resolved customer complaints or concerns in a timely manner while maintaining composure under pressure.
- Analyzed sales data to identify trends in customer preferences as well as areas of improvement within the bar program.
- Developed marketing strategies designed to increase revenue from beverage sales.
- Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
- Monitored staff performance to ensure quality control was maintained at all times.
- Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
F&B Director
Wyndham Garden at Palmas del Mar
Humacao
04.2019 - 07.2021
- Manage seven outlets: Mahi Lobby Bar, Syrah Wine Bar, Oregano Restaurant, Marlin Pool Bar, Pomodoro Pizzeria
- Responsible for the events and activities of the hotel
- Inventory Control
- Planning menus consultation with chefs
- P&L Accountability
- Banquets Events.
F&B Director
San Juan Water Beach Club Hotel
Isla Verde
12.2017 - 04.2019
- Manage three outlets: Mist Rooftop Bar & Restaurant, Zest Grill & Senschi Suchi Bar
- P&L Accountability
- Inventory Control
- Recruitment, development, and retention of staff.
Assistant F&B Director
Wyndham Garden at Palmas del Mar
Humacao
02.2013 - 09.2017
- Manage four outlets: Amalgama Trattoria & Pizzeria, Room Service, Ginger Pool & Circles Bar
- Manage a country Club & Beach Club Restaurant
- Inventory Control
- Founder of the Wine Club
- Responsible to create wine tastings & events for the members.
F&B Manager
Gran Melia Puerto Rico
Rio Grande
01.2012 - 02.2013
- Manage 800 covers for breakfast at Café Soleil Restaurant
- Recruitment, development, and retention of staff.
F&B Assistant Manager
La Concha Renaissance Resort
Condado P.R.
01.2010 - 01.2012
- Assisting in Solera that had 42 employees and is a multi-million revenue Restaurant
- In Room Dining
- Komakai ( Sushi Restaurant), Side Walk Café (Deli) and Voga (Breakfast and Dinner operation).
Catering Services & Wedding Manager
Opening of Gran Meliá Puerto Rico Resort & Villas
Río Grande
01.2007 - 01.2008
- Responsible for effectively selling the public space, food and beverage and function planning services of the hotel to maximize revenues and profit for the hotel
- Planning menus in consultation with chefs
- Ensuring health and safety regulations are strictly observed
- Monitoring the quality of the product and service provide.
Restaurant Reservation Manager / Restaurant Manager
Opening of Paradisus P.R. All Inclusive Resort
Rio Grande
01.2004 - 01.2007
- Coordinate Dine-Around for groups of 400 to 800 people, with Groups & Conventions Department
- Coordinate special diets or special occasions
- Prepare daily line up for the restaurants
- Create and design menus for the different restaurants
- MOD – Manager on Duty when is assigned
- Assistant Restaurant Manager / Room Service
- Opportunity to travel to Paradisus Riviera Cancun for training
- Toscano (Italian Cuisine), Romantico (International Cuisine), Bamboo (Asian Teppanyaki), Avocado (Steak House), Mirador Grill (Mexican Cuisine), Caribeño (Breakfast & Lunch Restaurant).
Restaurant & Bar Manager
- Manage three outlets: Seagrapes Restaurant, Private Dinning & Honor Bar
- Inventory Control
- P&L Accountability
- Banquets Events.
Server
- Provide excellent service, according to service standards.
Education
Bachelor Degree in Hotels and Restaurants Administration. -
University of Puerto Rico
Carolina, P.R.01.2004
Skills
- Microsoft Office
- DELPHI
- Sire 310 program
- Touch Express
- Time Saver & SIHOT
- Micros
- Open Table
Personal Information
Title: Hotel Tourism Gastronomy Service Administrative Assistant
Hobbies and Interests
Have the opportunity to be a teacher or professor in the hotel campus.
Timeline
Director of Restaurants
St. Regis Bahia Beach Resort
12.2023 - Current
Restaurant & Bar Manager
St Regis Bahia Beach Resort
07.2021 - 12.2024
F&B Director
Wyndham Garden at Palmas del Mar
04.2019 - 07.2021
F&B Director
San Juan Water Beach Club Hotel
12.2017 - 04.2019
Assistant F&B Director
Wyndham Garden at Palmas del Mar
02.2013 - 09.2017
F&B Manager
Gran Melia Puerto Rico
01.2012 - 02.2013
F&B Assistant Manager
La Concha Renaissance Resort
01.2010 - 01.2012
Catering Services & Wedding Manager
Opening of Gran Meliá Puerto Rico Resort & Villas
01.2007 - 01.2008
Restaurant Reservation Manager / Restaurant Manager
Opening of Paradisus P.R. All Inclusive Resort
01.2004 - 01.2007
Restaurant & Bar Manager
Server
Bachelor Degree in Hotels and Restaurants Administration. -
University of Puerto Rico
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