Glorinel R. Feliz
Jamaica,NY
Summary
Bilingual English/Spanish professional seeking a career opportunity to work for a company where there is equal opportunity to grow. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant to the Executive Director
CHLDC
09.2022 - Current
- Assisted with initial screening for different positions by setting up interviews, processing new hire paperwork and helping with payroll
- Formatted visual presentations for speeches and meetings using state-of-the-art applications and equipment
- Performed accounts receivable duties by researching chargebacks, discrepancies, and reconciliations
- Preserved important, confidential files by developing an electronic recordkeeping system, improving office efficiency by 95%.
- Executed record filing system to improve document organization and management
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Managed department budgets and generate financial reports for management review
Paraprofessional
Highland Park Community School
04.2019 - Current
- Work with individual students (one to one) in large classroom settings to help and show them support to do well in class
- Assists in reinforcing with learning of classroom materials introduced and outlined by certified teachers
- Alert certified staff to any problems or special information about individual student
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
- Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
Group Leader
CHLDC
10.2019 - 09.2022
- Helps students with homework assignments
- Trained new team members by relaying information on company procedures and safety requirements.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Supported student physical, mental, and social development using classroom games and activities.
- Planned and implemented integrated lessons to meet national standards.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Lead Daycare Teacher
Kiddie Korner
03.2016 - 05.2019
- Resolved staff and parent disputes through constructive problem-solving techniques.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Assistant Manager
Claire’s
02.2014 - 03.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Associate of Arts - Liberal Arts And Sciences
Queensborough Community College
222-05 56th Ave, Oakland Gardens, NY 11364 05.2018
Bachelor of Arts - Human Services
City Tech College
300 Jay St, Brooklyn, NY 1120105.2023
Skills
- Excellent communication and organizational skills
- Ability to work in fast-paced environment, strategic planning, and quick learner
- Able to work well with others, as well as alone
- Responsible and dependable
- MS Word, Excel, Outlook, Publisher, PowerPoint
- Computer Skills
- Proficient with
- Microsoft Word, Publisher, Powerpoint, and Internet Explorer
- Spreadsheets
- Filing
- Office Equipment Maintenance
- Staff Management
- Database Administration
- Meeting Minutes
- Schedule Management
- Complex Problem-Solving
- Budgeting
- Customer Service
Additional Information
- Achievements , Grand Street Campus Lady Wolves Softball Team Award (June 2013 & June 2014) Best Student of the Month Awards – Multiple Times (Spring 2007 – Fall 2013) Interests / Activities Queenborough Softball Team - all-around player (2015-2018) Grand Street Campus Lady Wolves Softball Team - First Base and Outfield (2012 – 2015) Track Team (Spring 2009 – Fall 2015) Fashion Club (Spring 2010 – Fall 2015) Dancing and Acting Club (Spring 2012 – Fall 2015)
References
Penelope Rodriguez
Email: Penelope817@gmail.com
Number: 1(570)794-1041
Nicole Melendez
Email: nicolejonathan@live.com
Number: 1(917)774-9427
Mackenzie Grate
Email: mgrate@highlandparkschool.org
Number: 1(917)804-7911
Timeline
Administrative Assistant to the Executive Director
CHLDC
09.2022 - Current
Group Leader
CHLDC
10.2019 - 09.2022
Paraprofessional
Highland Park Community School
04.2019 - Current
Lead Daycare Teacher
Kiddie Korner
03.2016 - 05.2019
Assistant Manager
Claire’s
02.2014 - 03.2016
Associate of Arts - Liberal Arts And Sciences
Queensborough Community College
Bachelor of Arts - Human Services
City Tech College
Similar Profiles
BRIANNA ZIMMERMANBRIANNA ZIMMERMAN
Employee Relations Specialist at Northwell HealthEmployee Relations Specialist at Northwell Health
JAYLEEN DIAZJAYLEEN DIAZ
Clinical Registered Nurse - MCB at The Mount Sinai HospitalClinical Registered Nurse - MCB at The Mount Sinai Hospital
Nyiesha WashingtonNyiesha Washington
Coordinating Manager at NYC Health + Hospitals-Central OfficeCoordinating Manager at NYC Health + Hospitals-Central Office
Maria CabrejaMaria Cabreja
Home Health Aide at Intergen HealthHome Health Aide at Intergen Health
Taylor SeibertTaylor Seibert
Administrative Assistant to the Executive Director at Christian Neighbors SeAdministrative Assistant to the Executive Director at Christian Neighbors Se