Knowledgeable about customer service and a quick learner. I am more than willing to learn how to do different tasks. Responsible, I am able to hold myself and others accountable for our actions. I am an active problem solver and peacemaker.
Overview
2
2
years of professional experience
Work History
Desk Assistant
University Of Dayton Housing & Residence Life
Dayton, OH
08.2023 - Current
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Developed and maintained filing systems to facilitate easy access to information.
Conference Manager
University Of Dayton Housing & Residence Life
Dayton, OH
05.2023 - 08.2023
Oversaw event registration process by collecting and tracking attendee information.
Implemented contingency plans to address last-minute changes or unforeseen events.
Implemented protocols and procedures to effectively manage planning process.
Caregiver
Auburn Hills Christian School
11.2021 - 08.2022
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
Maintained a clean, safe and well-organized patient environment
Maintained clean personal areas and prepared meals to support client nutritional needs.