Christian Custis

Performed a variety of administrative tasks, including managing applications, memberships, and accounts receivable.
Maintained and optimized schedules and calendars for staff and members.
Developed tailored training sessions and events, boosting team performance and satisfaction.
Communicated effectively with parents, administrators, officials, media personnel, and other stakeholders.
Spearheaded initiatives to increase customer satisfaction and loyalty, consequently enhancing the club's reputation.
Monitored budgets and expenditures ensuring operational cost-effectiveness.
Innovated by implementing new technologies to streamline operations and enhance the customer experience.
Managed talent recruitment by scheduling interviews and conducting reference checks prior to hire.
Demonstrated meticulous attention to detail with record-keeping, supply ordering, and composing reports and varied correspondences.
Utilized Microsoft Office Suite (Excel, PowerPoint, Word) for data entry and analysis.

Organized various events, including joint ventures involving charities, Child base programs (After School, Summer, etc.), group outings within the club, Standard daily curriculum ranging from ages 2-3, 4-11, 12-80.

Oversee employees (up to 12, 3 per shift) duties and tend to various inquires and perspective suggestions that may arise. Organize various conferences within the club/team in regards to business expansion, ideas and suggestions (Club and Program related), Promotional, complaints, future events and other forms of team building.