GLORY MANJONG
Houston,TX
Summary
Detail-oriented Database Expert with extensive experience in database management, security, performance analysis, and support for Microsoft Windows Server environments. Proven ability to design and implement technical infrastructure for databases, ensuring high availability and performance. Skilled in troubleshooting application issues and executing effective database recovery procedures. Certified with a strong focus on IT Service Management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Logistics Specialist
US Navy Reserves
Houston, TX
09.2021 - Current
- Supply Chain Coordination: Collaborate with suppliers, manufacturers, and distributors to manage the flow of goods and materials.
- Transportation Management: Plan and manage transportation logistics, including selecting carriers and negotiating freight rates.
- Inventory Management: Monitor inventory levels and coordinate replenishment to ensure optimal stock levels.
- Problem Solving: Address and resolve issues related to shipments, deliveries, and inventory discrepancies.
- Customer Service: Communicate with customers regarding shipment status and resolve any issues related to deliveries.
Database Administrator
BRIDGEICT
TAMPA, FL
06.2021 - 01.2023
- Designed and implemented technical infrastructure for databases, ensuring optimal performance and security.
- Managed daily maintenance and performed database utility functions to enhance application availability.
- Monitored database and application performance, identifying and resolving issues proactively.
- Implemented changes in production environments, including database code and script modifications.
- Installed and configured new releases of MS SQL Server applications, ensuring compliance with best practices.
- Provided backup support for Progress database applications and executed recovery procedures effectively.
- Delivered ITSM support, managing incidents, problems, changes, and service requests with a focus on customer satisfaction.
Database Administrator
ZoomInfo
Vancouver, WA
02.2020 - 05.2021
- Provided maintenance and support for Windows development and test application environments, ensuring seamless operations.
- Troubleshot application issues related to database access, working closely with development teams to resolve problems.
- Assisted in the creation and execution of database backup and restoration plans, maintaining data integrity.
- Conducted performance analysis on databases to identify optimization opportunities and enhance system performance.
Skills
- MS SQL Server
- Windows Server OS
- Database Clustering Technologies
- Backup and Recovery Tools
- Performance Monitoring Tools
- ITSM Tools (eg, ServiceNow, JIRA)
- Logistics Analysis
- Resolving Problems
Certification
- Comptia security+
- secret security clearance
Timeline
Logistics Specialist
US Navy Reserves
09.2021 - Current
Database Administrator
BRIDGEICT
06.2021 - 01.2023
Database Administrator
ZoomInfo
02.2020 - 05.2021
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